Contact us

• Address

  Room 312, Floor 3
  Adrian House
  Sunderland Road
  Gateshead
  Tyne and Wear
  NE8 3HU

  Get directions (opens in Google Maps)

• Phone

  0808 802 3000

  Online

  Website

  Email

About

North East NHS Independent Complaints Advocacy

Unhappy with your NHS treatment or care? Want to make a complaint but you’re not sure where to start? This is where North East NHS Independent Complaints Advocacy (ICA) can help.

ICA is free, independent and confidential,.

Opening times

We are open from 9am until 5pm Mondays to Thursdays and Fridays from 9am until 4.30pm

Access

DDA compliant

Catchment area

North East Region

Target group

Open to all.

Further information

Facebook: https://en-gb.facebook.com/Northeastnhsica/

Referral method

Self referral or through a representative.

This information was supplied by Serco Global Services on 14 March 2024.