Skip to main content

Home aids and adaptions Housing Matters (Bristol)

Contact us

About

At Housing Matters (formerly known as CHAS (Bristol)), we offer advice, support and advocacy for people who need help with their housing. We believe that housing is a human right, and we have been enacting this through our high-quality advice service and community partnership projects since 1965.

Housing Matters provides specialist advice on complex housing issues, but just as important is our welcoming and supportive approach. We work with clients for as long as it takes to get their housing issues resolved, and to help to provide a solution to every client’s housing crisis.

Opening times

Telephone or email for advice and appointments. Our phonelines are open Tuesday and Thursday 10am-4pm.

Catchment area

Bristol and surrounding areas

Target group

Anyone in housing need

Referral method

Self referral or professional referral - call the public telephone line or email

This information was supplied by Serco Global Services on 27 February 2026.