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Carer centres and services Hourglass (Safer Ageing)

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About

Hourglass was established in 1993 by a group of practitioners from health and social care, and by academics and representatives of the voluntary sector who were concerned about the lack of information and assistance for those who were abused or were at risk of abusing. And today, we address abuse within people's own homes (whether by family, friends or paid staff), within sheltered housing, and within care homes and hospitals.

Opening times

Monday to Friday 9am - 5pm

Catchment area

This is a national helpline

Target group

To operate a helpline giving confidential information and emotional support to victims and anyone concerned about elder abuse

Referral method

Self referral

This information was supplied by Serco Global Services on 1 April 2025.