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Patient advice and liaison services (PALS) Cockermouth Community Hospital

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About PALS

The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.

Information

Patient Experience Team (incorporating Complaints and the Patient Advice and Liaison Service)

The Patient Experience Team provides a confidential advice and information service. We are dedicated to listening to those that use our services their carers and relatives. Your views are important to us and will enable the Trust to improve services.

Trust

North Cumbria Integrated Care NHS Foundation Trust

This information was supplied by NHS website on 7 March 2025.