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Carer centres and services Child Death Helpline

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About

A freephone Helpline service offering emotional support to anyone affected by the death of a child of any age, under any circumstances, however recently or long ago. All calls are answered by trained and profesionally supervised volunteers who are all bereaved parents.

Opening times

7pm - 10pm Monday - Sunday

10am - 1pm Monday, Thursday and Friday

10am - 4pm Tuesday - Wednesday

Access

Helpline phone service

Catchment area

This is a national helpline

Target group

Anyone affected by the death of a child

Referral method

Anyone can refer themselves

This information was supplied by Serco Global Services on 1 April 2025.