Child Death Helpline
Contact us
About
A freephone Helpline service offering emotional support to anyone affected by the death of a child of any age, under any circumstances, however recently or long ago. All calls are answered by trained and profesionally supervised volunteers who are all bereaved parents.
Opening times
Mornings: Monday to Friday 10am - 1pm.
Evenings: Monday to Sunday (7 days a week) 7pm-10pm.
365 days a year, including bank holidays, Christmas and Easter
Access
Helpline phone service
Catchment area
This is a national helpline
Target group
Anyone affected by the death of a child
Referral method
Anyone can refer themselves
This information was supplied by Serco Global Services on 17 July 2026.