WELL
111 COLD BATH ROAD, HARROGATE, NORTH YORKSHIRE, HG2 0NUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible service
Rated 1 star out of 5
by Susan Lovatt - Posted on 09 January 2023
Went to collect prescription for the forth time still not available. 1st time item not in. 2nd time item given to someone else. 3rd time not open no pharmacist. 4th time item not in. Ì suspect the item has been given to someone else again. I will not be using this pharmacy again ever!
Visited January 2023
Review titled WELL
Replied on 17 March 2023
Hello, Thank you for your feedback; please accept my apologies that your experience had fallen below the high standards you should be able to expect when you visit a Well Pharmacy. The Regional and Area Operations Managers responsible for this pharmacy were informed so that they could address your experience with the pharmacy team. Thank you once again for taking the time to share your feedback. Kind regards, Well Customer Operations Team
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Review titled Disappointed
Rated 2 stars out of 5
by Anonymous - Posted on 03 September 2022
Over last few months service has drastically dropped. Called for prescription to find husbands not ready. Labels printed on 30th and four days later not ready. I was not the only one in the chemist very disgruntled. Asked for manager to be told manager moved to another branch and as yet no new one. If not improve over next month or two will definitely be moving to a different chemist.
Visited September 2022
Review titled WELL
Replied on 17 March 2023
Hello, Thank you for your feedback; please accept my apologies that your experience had fallen below the high standards you should be able to expect when you visit a Well Pharmacy. The Regional and Area Operations Managers responsible for this pharmacy were informed so that they could address your experience with the pharmacy team. Thank you once again for taking the time to share your feedback. Kind regards, Well Customer Operations Team