Spinks The Chemist
THE OLD FIRE STATION, ALBERT TERRACE, BEVERLEY, NORTH HUMBERSIDE, HU17 8JUContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Spinks The Chemist.
Reviews
-
Review titled poor customer service
Rated 1 star out of 5
by Anonymous - Posted on 18 July 2022
I am Blind, deaf (have one hearing aid in my only usable ear ) have no sense of balance unless i have my carer here am Housebound . Was expecting my meds to be delivered on Friday but they never came so when my carer came on Monday i rang the pharmacy. They told me they had tried to deliver it but no one was home on friday ?? I was in all afternoon from 12.15 & my cleaner was at mine from 11.30 am . I asked if i could send my carer to pick up my meds & that was ok . On returning my carer said the manager was so lacking in understanding my situation & was arrogant to a fault . The manager suggested that the driver maybe ran out of slips to say they had tried to deliver the meds ? Thats ok then eh . If my carer has left for the day as a blind man i cant actually see a slip & would not know one way or another . They did not post a slip at all & its debatable as to any delivery attempt so perhaps Spinks could put in place to phone those client’s involved especially vulnerable clients ? That aside the manager never offered any type apology only that the driver maybe ran out of slips ? In other words seemingly not interested at all . Thanks
Visited July 2022
Spinks The Chemist has not yet replied.