Healthharmonie Limited
Unit B, Harborne Court, 67-69 Harborne Road, Edgbaston, Birmingham, West Midlands, B15 3BUPatient ratings and reviews
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Reviews
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Review titled Fantastic Experience
Rated 5 stars out of 5
by Rebecca Roberts - Posted on 06 September 2023
Attended for Ultrasound on Kidneys concerned as recently passed blood in urine & a small stone, Radiographer was wonderful very reassuring, took her time to explain what she was doing & looking for whilst ensuring that the pain I was experiencing was kept to a minimum. A lovely lady!! She told me what she had discovered and what would happen next. I came away from the appt feeling hopeful & reassured. A real credit to the NHS
Visited August 2023
Review titled Healthharmonie Limited
Replied on 08 January 2024
Thank you for taking the time to provide us with your feedback. I am pleased to hear of your positive experience with our service. I will pass your feedback on to our team. HealthHarmonie
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Review titled Poor administration
Rated 2 stars out of 5
by Lynn Gormley - Posted on 25 August 2023
My appointment was cancelled twice without prior notification. I had a 40 minute drive on both occasions, as the venue is impossible to access on public transport from my home.
Visited August 2023
Review titled Healthharmonie Limited
Replied on 08 January 2024
Dear Lynn, Thank you for taking the time to provide us with your feedback. I am sorry to hear of your experience when using our services. If you wish to provide us with any further feedback regarding your experience and to receive a detailed response, please contact us via email at hh.governance@nhs.net. HealthHarmonie.
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Review titled Basford Phototherapy
Rated 5 stars out of 5
by Anonymous - Posted on 14 July 2023
I had a great experience receiving treatment for my psoriasis, all the staff were lovely and helpful and made the whole experience much easier.
Visited July 2023
Review titled Healthharmonie Limited
Replied on 08 January 2024
Thank you for taking the time to provide us with your feedback. I am pleased to hear of your positive experience with our service. I will pass your feedback on to our team. HealthHarmonie
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Review titled basford photo therpy
Rated 5 stars out of 5
by gail - Posted on 14 July 2023
great free parking staff are very warm and polite and private place would be happy to come to basford again treatment very good im a very happy patient
Visited July 2023
Review titled Healthharmonie Limited
Replied on 08 January 2024
Thank you for taking the time to provide us with your feedback. I am pleased to hear of your positive experience with our service. I will pass your feedback on to our team. HealthHarmonie
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Review titled Waste of time
Rated 1 star out of 5
by Sarah - Posted on 06 July 2023
I arrived at my dermatology appointment this afternoon after driving 40minutes to get there, having taken time out of work. I waited 10mins for my appointment and then was called in, i explained about my condition, that i had tried numerous steroid creams, tablets etc and that i was allergic to hydrocortisone. The consultant spent all of 5 minutes, 1 minute looking at my skin and the next 4 minutes, saying i shouldn't go to the gym, not to use dermol lotion and that he would send another steroid cream to the pharmacy and that my gp can continue prescribing the cream, no follow up offered. The consultant clearly couldnt care less and further more i have since found out from the pharmacy that the cream contains hydrocortisone. I am extremely disappointed after waiting months for an appointment to be back to square one. I would definately not recommend health harmonie.
Visited July 2023
Review titled Healthharmonie Limited
Replied on 08 January 2024
Dear Sarah, Thank you for taking the time to provide us with your feedback. I am sorry to hear of your experience when using our services. If you wish to provide us with any further feedback regarding your experience and to receive a detailed response, please contact us via email at hh.governance@nhs.net. HealthHarmonie.
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Review titled Prescription.
Rated 2 stars out of 5
by Anonymous - Posted on 15 July 2023
I waited for months to get this appointment. Eventually got to see someone. He wrote me two prescriptions for my condition. He didn't send them through. I called Health Harmonie, and was told I would have to wait another two weeks for the doctor to rewrite me the prescription because that was the next time he was working. And guess what. Still no prescription. So back to square one.
Visited July 2023
Review titled Healthharmonie Limited
Replied on 08 January 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. I am sorry to hear of your experience when using our services. If you wish to provide us with any further feedback regarding your experience and to receive a detailed response, please contact us via email at hh.governance@nhs.net. HealthHarmonie.
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Review titled Phototherapy Basford
Rated 5 stars out of 5
by Frances Turner - Posted on 05 July 2023
A fantastic service, fantastic friendly service, I'll be sad to finish my therapy and will miss our little chats. Everything was very easy and flexible.
Visited July 2023
Review titled Healthharmonie Limited
Replied on 08 January 2024
Thank you for taking the time to provide us with your feedback. I am pleased to hear of your positive experience with our service. I will pass your feedback on to our team. HealthHarmonie
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Review titled Basford patch testing
Rated 4 stars out of 5
by Rachel - Posted on 11 July 2023
Can't fault the treatment received - felt very reassured by the friendly nurse who took time to really explain exactly what the results meant for me. Also appreciate the option of leaving the appointment open for the next six months in case I need more help rather than having to start the process all over again by getting another GP referral. Good to be able to park on site without being charged too!
Visited July 2023
Review titled Healthharmonie Limited
Replied on 08 January 2024
Thank you for taking the time to provide us with your feedback. I am pleased to hear of your positive experience with our service. I will pass your feedback on to our team. HealthHarmonie
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Review titled Photo Therapy Basford
Rated 5 stars out of 5
by kEN lEEK - Posted on 16 June 2023
My treatment was of a great help to my skin condition. the staff were very helpful and bedside manner was second to none, the parking was always ample. i would recommend Basford clinic to anyone.
Visited June 2023
Review titled Healthharmonie Limited
Replied on 08 January 2024
Thank you for taking the time to provide us with your feedback. I am pleased to hear of your positive experience with our service. I will pass your feedback on to our team. HealthHarmonie
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Review titled Dermatology
Rated 2 stars out of 5
by Anonymous - Posted on 06 July 2023
18 year old daughter was referred by GP for skin issue on breast. Service seemed good and efficient at first. However, as a result of being seen by 2 departments (dermatology & cancer clinic) dermatology problem was never resolved Last doctor seen was very unsympathetic and didn't really listen - told my daughter she just had to live with it! Issue is still not resolved and she is having to use steroid cream cream more than she should to help ease symptoms. When I've contacted them to help my daughter and explain (because she is embarrassed and deflated about the service) they've said she needs to get another referral via GP. Not a good example to encourage youngsters to seek advice over medical matters if they have concerns!
Visited June 2023
Review titled Healthharmonie Limited
Replied on 08 January 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. I am sorry to hear of your experience when using our services. If you wish to provide us with any further feedback regarding your experience and to receive a detailed response, please contact us via email at hh.governance@nhs.net. HealthHarmonie.