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Norfolk and Norwich University Hospital - Overview

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Care Quality Commission inspection rating

The Care Quality Commission (CQC) is the independent regulator of health and social care in England. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care.

CQC rating: requires improvement

For more information, visit the CQC website

The CQC rating scale is:

  1. Outstanding
  2. Good
  3. Requires improvement - this is the CQC rating
  4. Inadequate

Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers.

Learn more about PALS

To contact PALS at this hospital:

What patients say

Latest reviews for Norfolk and Norwich University Hospital.

Read all 71 reviews

  • Review titled Great experience sdem medical

    Rated 4 stars out of 5

    Sent here by my gp and nervous about it after 2 awful experiences in a&e last year involving hours…

    21 March 2023

  • Review titled Great and professional practice

    Rated 5 stars out of 5

    I had my 3yrs mammogram and got call back had mammogram at hospital and then ultrasound it was a…

    16 March 2023

  • Review titled Outstanding, Compassionate care

    Rated 5 stars out of 5

    Sadly my 91yr old mother in law died in A&E today. Our time spent in resus was lengthy but the…

    31 March 2023

Read all 71 reviews

Information supplied by Norfolk and Norwich University Hospitals NHS Foundation Trust