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New QEII Hospital - Overview

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Care Quality Commission inspection rating

The Care Quality Commission (CQC) is the independent regulator of health and social care in England. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care.

CQC rating: requires improvement

For more information, visit the CQC website

The CQC rating scale is:

  1. Outstanding
  2. Good
  3. Requires improvement - this is the CQC rating
  4. Inadequate

Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers.

Learn more about PALS

To contact PALS at this hospital:

What patients say

Latest reviews for New QEII Hospital.

Read all 41 reviews

  • Review titled No phlebotomy appointments at all

    Rated 1 star out of 5

    The title says it all really. Not a single appointment available to book a blood test at the QE2…

    17 March 2023

  • Review titled Efficient and professional service

    Rated 5 stars out of 5

    I was received in time and treated very well with courtesy and consideration. I was thoroughly…

    15 February 2023

  • Review titled Efficient and professional service

    Rated 5 stars out of 5

    I was received in time and treated very well with courtesy and consideration. I was thoroughly…

    15 February 2023

Read all 41 reviews

Information supplied by East and North Hertfordshire NHS Trust