Care Quality Commission inspection rating

The Care Quality Commission (CQC) is the independent regulator of health and social care in England. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care.

Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers.

Learn more about PALS

To contact PALS at this hospital:

• phone 01902 695368
• email rwh-tr.pals@nhs.net

What patients say

Latest reviews for New Cross Hospital.

Read all 117 reviews

• Review titled A&E Operational notes Sdec

  ★★★★★

  Rated 5 stars out of 5

  Re visit Dear Member Overall, I thought my recent experience was good. Even thought the wait was…

  5 March 2023

• Review titled Brilliant staff

  ★★★★

  Rated 4 stars out of 5

  As expected with a&e, waiting times were not the greatest and confusion with cubicle allocations was…

  2 March 2023

• Review titled Care and attention for my thumb surgery

  Wonderful care and attention given from all staff! No question or request unanswered. Thank you…

  17 February 2023

Read all 117 reviews

Information supplied by The Royal Wolverhampton NHS Trust