Harrogate District Hospital - Ratings and reviews
Reviews
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Review titled Shocking
Rated 1 star out of 5
by Pam Broadley - Posted on 08 May 2024
Shocking experience at Harrogate A&E today. Came in with my 89 year old Dad who had a fall and was suffering from chest pains. Initially seen by triage quite quickly but 5 hours later still in a the hospital. Told my dad had one person in front of him, but then watched Dr after Dr call different people through who were nowhere near as poorly as my dad. After 7 hours of not being seen, we left, my Dad had had enough. Absolutely disgraceful treatment of a man who has paid into the NI all his life!!
Visited Accident and emergency services on May 2024
Harrogate District Hospital has not yet replied.
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Review titled Outstanding staff
Rated 5 stars out of 5
by Erc Welsby - Posted on 07 May 2024
I was brought to A and E by ambulance after a heavy fall outside. I was seen and given tests, pain treatment and x-rays by care staff, and eventually saw a doctor who confirmed a fracture to my shoulder, and fitted me with a special sling to immobilise the shoulder whle it healed. I would have been allowed to go home at that point, but I passed out, so I was kept in for tests and observation until the following afternoon when I was allowed home. I could see for myself how busy A and E was. I had a long wait, but staff were working flat out to deal wth many patients. All the staff I saw were patient, cheerful and kind in spite of the pressure they were under, and I am grateful for the care I received.
Visited Accident and emergency services on May 2024
Harrogate District Hospital has not yet replied.
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Review titled speedy care
Rated 5 stars out of 5
by Elizabeth Cowie - Posted on 15 April 2024
l brought my son to emergency on Sunday morning with abdominal pain which sounded like appendicitis and after thorough diagnostic procedures it was confirmed as appendicitis and it was necessary to remove the appendix. That evening he was operated on and today 24 hours later he was discharged. Well done to all concerned, such care, attention and efficiency. Amazing, could not have received better care. Thanks to everyone.
Visited Accident and emergency services on April 2024
Harrogate District Hospital has not yet replied.
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Review titled Super Hospital
Rated 5 stars out of 5
by Yvonne Ursell - Posted on 16 March 2024
I was looked after well, treated with kindness and respect. Every step of my operation and details explained in full. I was in as a day patient and if I could I would always come here for any treatment in future. 10/10 If I could I would say 20/10 Fantastic staff from moment we walked in until we left. Very impressed . Big thanks to everyone Harrogate Hospital. 😃
Visited Orthopaedics on March 2024
Harrogate District Hospital has not yet replied.
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Review titled Filthy
Rated 3 stars out of 5
by MaggyC - Posted on 05 March 2024
We were quite pleased, today, to get a (tight) parking space as soon as we got upstairs in the multi-storey. But does anyone ever clean the stairwell? It's filthy, old leaves (from last Autumn?) and mud all over the deck... the paint peeling, the entrance dark... must be a cracker going in and out at night if you're a lone female... not scary at all... If I get replies defending the hospital, saying that this is a concession and not their responsibility then that's worse. There'll be a contract. That contract either mentions keeping the place clean or it doesn't. If it does then no-one is checking and if it doesn't mention cleanliness then why doesn't it?
Visited Don't know on March 2024
Harrogate District Hospital has not yet replied.
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Review titled Fantastic care
Rated 5 stars out of 5
by Elizabeth Cowie - Posted on 03 February 2024
My son had an extreme diabetic episode at my house. Emergency ambulance arrived promptly and the care in resus. was amazing. The team acted quickly with the necessary care and attention saving him falling unconscious. Staff were so good updating me on his condition. Later he was moved to a ward and hopefully will be able to come out after five days in hospital. I cannot praise them enough.
Visited Accident and emergency services on February 2024
Harrogate District Hospital has not yet replied.
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Review titled Same Day Emergency Care
Rated 5 stars out of 5
by John Collier - Posted on 12 December 2023
My wife and I were very impressed by the professional and caring approach of all the staff we met in the Same Day Emergency Care. The way they went about their work and how they treated us is in our opinion a great example to all those who work in the NHS. We look forward to meeting them again as my treatment plan is delivered.
Visited Accident and emergency services on December 2023
Harrogate District Hospital has not yet replied.
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Review titled Very efficient
Rated 5 stars out of 5
by M A Katz - Posted on 24 November 2023
On the 2 recent visits to this department I have found them really efficient and timely and in addition very kind and welcoming, therefore putting one at ease.
Visited Oral and Maxillofacial Surgery on November 2023
Harrogate District Hospital has not yet replied.
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Review titled Seamless and efficient care
Rated 5 stars out of 5
by Anonymous - Posted on 14 November 2023
I attended D wing for blood tests. I took a ticket as advised and waited my turn. Despite it being very busy I was called within 15 minutes and all done within 20 mins. Staff were friendly and thorough. A really efficient service from start to finish, thank you.
Visited Diagnostic Physiological Measurement on November 2023
Harrogate District Hospital has not yet replied.
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Review titled I could not have had a better experience
Rated 5 stars out of 5
by Anonymous - Posted on 05 November 2023
Had to have a colonoscopy. As a 79 year old I was very nervous but on arrival was put at ease. The nurse was patient in when answering my questions about sedation and other matters. The procedure was painless (without sedation) and a nurse was beside me the whole time. I am fortunate to have private health care insurance but so pleased I decided to have it done in the NHS in Harrogate. In summary, everyone who looked after me was brilliant! Thanks to all.
Visited Colorectal cancer services on October 2023
Harrogate District Hospital has not yet replied.