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Cheltenham General Hospital - Overview

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Care Quality Commission inspection rating

The Care Quality Commission (CQC) is the independent regulator of health and social care in England. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care.

CQC rating: requires improvement

For more information, visit the CQC website

The CQC rating scale is:

  1. Outstanding
  2. Good
  3. Requires improvement - this is the CQC rating
  4. Inadequate

Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers.

Learn more about PALS

To contact PALS at this hospital:

What patients say

Latest reviews for Cheltenham General Hospital.

Read all 70 reviews

  • Review titled Seen very quickly and professionally

    Rated 5 stars out of 5

    I had a uveitis flare, call the ophthalmology department at 10am that morning. I was seen at 11:45…

    29 April 2023

  • Review titled Fantastic service and care

    Rated 5 stars out of 5

    Visited fracture clinic this morning for removal of cast, xray and consultant appointment. Start to…

    26 April 2023

  • Review titled Great practice

    Rated 5 stars out of 5

    Visited the Heart Specialist She was great, very informative and professional. Put me at ease and…

    26 April 2023

Read all 70 reviews

Information supplied by Gloucestershire Hospitals NHS Foundation Trust