Care Quality Commission inspection rating

The Care Quality Commission (CQC) is the independent regulator of health and social care in England. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care.

Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers.

Learn more about PALS

To contact PALS at this hospital:

• phone 0800 5872586
• email pals@elht.nhs.uk

What patients say

Latest reviews for Burnley General Teaching Hospital.

Read all 45 reviews

• Review titled Excellent Department

  ★★★★★

  Rated 5 stars out of 5

  Nothing but praise for the staff at the eye department at Burnley. The service has been amazing and…

  23 March 2023

• Review titled Appointment

  ★

  Rated 1 star out of 5

  Today I was supposed to have a telephone appointment took it of work so I could receive the call and…

  31 January 2023

• Review titled Parking is a nightmare

  ★

  Rated 1 star out of 5

  Attending appointments with my daughter become frustrating . All the staff are amazing but the…

  15 December 2022

Read all 45 reviews

Information supplied by East Lancashire Hospitals NHS Trust