Westbourne Medical Centre
Milburn Road, Westbourne, Bournemouth, Dorset, BH4 9HJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Superb Service!
Rated 5 stars out of 5
by Lynette Nelson - Posted on 18 January 2023
My 93 year old mum suffered a heart attack last week and was released into my care. I have had to contact the surgery several times this week and all of the reception staff were incredibly kind and patient. We’ve also had a visit from an amazing District Nurse, who floored us with her kindness, organising care and equipment and (I believe) arranging for Intermediate Care Team to visit. Earlier today I phoned again, and the receptionist listened patiently to what was worrying me and left an urgent note for the duty doctor to call. Very shortly thereafter I received a call back. The doctor concerned was off the scale amazing! Kind, informative, patient, funny, and incredibly supportive. In essence, I would just like to say a massive thank you to them all, not just for their professionalism, but also for their kindness. It meant such a lot. My sincere regards Lynette Nelson
Visited January 2023
Review titled Westbourne Medical Centre
Replied on 18 January 2023
Dear Lynette, Thank you so much for taking the time to post a review and rate our practice with 5 stars. Your feedback is very much appreciated and will be shared with the whole team at Westbourne, and will certainly boost morale particularly during these challenging times. Anne Holburn Patient Liaison Officer
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Review titled Steroid injection
Rated 5 stars out of 5
by Leone Hardick - Posted on 16 August 2022
Professional and friendly service. The staff managed to get me an urgent appointment. Very grateful for that
Visited August 2022
Review titled Westbourne Medical Centre
Replied on 24 August 2022
Thank you for your feedback and 5 star rating which is very much appreciated and will be shared with our team at Westbourne.
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Review titled Steroid injection in shoulder
Rated 5 stars out of 5
by Alison - Posted on 16 June 2022
Excellent treatment for my shoulder injection today at WMC. My procedure was fully explained to me and follow up advice given. Thank you
Visited June 2022
Review titled Westbourne Medical Centre
Replied on 20 June 2022
Thank you so much for your excellent review and five star rating of the service you received from our practice which is very much appreciated and will be shared with the practice team.