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The Practice Feltham

Feltham Health Centre, 3Rd Floor, High Street, Feltham, Middlesex, TW13 4GU

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 11 to 16 of 16

  1. Review titled Reception and Admin Team

    Rated 3 stars out of 5

    by S.Liddiard - Posted on 24 January 2024

    This team is responsive and efficient. In my opinion, these qualities do not extend to some of the GPs at the practice. I have been impressed and very pleased with the service from Reception and Admin over the last three weeks. Many thanks to this team

    Visited January 2023

    Report as unsuitable

    The Practice Feltham has not yet replied.


  2. Review titled Knowledgeable, efficient administration

    Rated 5 stars out of 5

    by Anonymous - Posted on 14 October 2022

    The health service computer system is unable to record my Covid vaccinations delivered outside England. Blocked from obtaining the seasonal jab, I sought advice from The Practice administrator. He investigated the problem without any delay or procrastination and within minutes produced a solution. It is such a rarity in any area these days to find a body who is attentive, knowledgeable, knows where to find the answer and actually puts into it action. He was perfectly clear and succinct in his explanation to me. Very professional. I was impressed.

    Visited October 2022

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    The Practice Feltham has not yet replied.


  3. Review titled Ineffective care and unresponsive staff

    Rated 1 star out of 5

    by Anonymous - Posted on 03 October 2022

    As a patient with a long-term condition, I received very ineffective care that did not meet my medical needs. The health center is unable to offer treatments in a timely manner. Very often phones calls not answered, delayed email replies, difficult to get repeat prescriptions, unreasonably longer appointments to see a doctor, frequent cancelation of appointments on short notice, understaffed. Overall very poor quality standard of service.

    Visited October 2022

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    The Practice Feltham has not yet replied.


  4. Review titled Great Practice

    Rated 5 stars out of 5

    by Samantha Samuel - Posted on 21 October 2022

    Extremely friendly staff,very thorough in explanation, very clean environment and very efficient, I was highly satisfied

    Visited October 2022

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    The Practice Feltham has not yet replied.


  5. Review titled Time

    Rated 3 stars out of 5

    by Anonymous - Posted on 31 October 2022

    Waiting time to see/speak to GP is to long,i have to wait 3weeks to speak to GP for blood test results.

    Visited September 2022

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    The Practice Feltham has not yet replied.


  6. Review titled Getting an appointment

    Rated 3 stars out of 5

    by Anonymous - Posted on 15 August 2022

    Waited 4 weeks for GP appointment then when attended appointment had to wait 1 hour to be seen, appointment then rushed but GP was friendly

    Visited August 2022

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    The Practice Feltham has not yet replied.