The Park Medical Practice
Maine Drive, Chaddesden, Derby, Derbyshire, DE21 6LAContact details and opening times
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Reviews
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Review titled Almost impossible to get appointment
Rated 2 stars out of 5
by Disappointed Dan - Posted on 04 June 2024
Advised to get a PSA ( prostrate cancer) screening test. Currently being promoted to test for early signs of prostrate cancer.This is a simple blood test but cannot be done without consultation with a clinician (someone at the surgery). Was told no appointment available in next two weeks and to call at a time more convenient for me to attend should one be available that day. Reception suggested ring at 8am and see if any appointments have become available, which like others have reported is almost certainly not going to be the case. Then to be told Monday is always busy, they have lots of patients and few doctors really wasn't what I wanted to hear. The system is broken and no one has a clue how to fix it.
Visited June 2024
The Park Medical Practice has not yet replied.
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Review titled Not the best but good enough
Rated 4 stars out of 5
by Matthew L - Posted on 20 May 2024
I am studying for my postgraduate this year at the University of Derby. I've been a regular with the PMP for almost 9 months and it was not easy to get an appointment at first but eventually got into their system. It's easier for me to access NHS healthcare once I get in and request a review for my poor health. I have so many problems from pulmonary to skin conditions, this is why I need medications. The last time I had a viral infection the doctor didn't give me any medication and thought it would go away on its own but I ended up at A&E for a serious bacteria infection instead of a normal virus infection. It's alright but I appreciate the PMP took me seriously after I went to the hospital and they are willing to help me with my conditions regarding my complex medical history. The doctors are alright and listened to my requests so I should give a fair review to PMP. I am currently waiting for the physiotherapist's review on my back and blood test.
Visited May 2024
The Park Medical Practice has not yet replied.
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Review titled Dreadfull
Rated 1 star out of 5
by Still Waiting - Posted on 20 May 2024
After spending ages on the phone to get a repeat prescription, I was then sent a text on my mobile ( separate to my landline ) to then contact my GP , which I was doing in the first place . They have now been reported to the medical ombudsman
Visited May 2024
The Park Medical Practice has not yet replied.
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Review titled No blood Nurses or EcG service!!!!!
Rated 1 star out of 5
by Anonymous - Posted on 16 April 2024
What the hell is going off at this place was told today they have No nurses to bloods anymore and you have to go to hospital the have a simple ecg now Wow what is it coming too....just gets better by the minute .For patients that cant drive that have to have regular bloods this is beyond a joke .Whats happened to all the community local walk in centre for bloods pre covid never to be seen again I will say no more on that one best excuse I ever seen .Swift scam is not fit for purpose save your funds and get some decent nurses back ........😉
Visited April 2024
The Park Medical Practice has not yet replied.
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Review titled Fabulous caring practise
Rated 5 stars out of 5
by Kevin Goldman - Posted on 01 June 2024
Been under these doctors for two Years now and can’t praise them highly enough. Never had a problem with them, after my recent hip replacement the after care I received was second to none. First class. Surgery
Visited March 2024
The Park Medical Practice has not yet replied.
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Review titled the worst gp practice ever
Rated 1 star out of 5
by Anonymous - Posted on 24 January 2024
Hanging on the phone nearly an hour several days in a row and still cannot book an appointment. They tell you to call after 8am but they don't answer and end call. After being lucky to connect they say all bookings are full. So how I can get an appointment when they don't answer? Shocking, they should be banned and closed down asap.
Visited January 2024
The Park Medical Practice has not yet replied.
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Review titled Improving significantly over the last few weeks
Rated 4 stars out of 5
by Gill Hall - Posted on 05 May 2023
Having had lots of interaction with the practice over the last 12 months during which the service had declined significantly I have previously had to complain to the practice manager, however I am now noticing a great improvement in service. The practice has taken on and trained new receptionists all of whom seem keen to help, in addition to this I have now learned to contact them by phone after 1pm if the information or appointment I need is non urgent. I was previously thinking of moving but am now more than happy to stay with this practice. Seems a lot of hard work is going in to make improvements.
Visited May 2023
The Park Medical Practice has not yet replied.
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Review titled So frusrating and poor appointment system
Rated 1 star out of 5
by Anonymous - Posted on 17 April 2023
When i try to book an appointment online, theres none available. Ive just been on hold for 30 minutes and got cut off. This isnt the first time! Id only moved from #18 to #9 too. Theres no point in ringing at 8am. Id give up completely but I need my medication
Visited April 2023
The Park Medical Practice has not yet replied.
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Review titled Appalling
Rated 1 star out of 5
by Joyce Elizabeth Duro - Posted on 05 October 2022
I write this as I am in a queue of 20. This morning after 50 mins I was spoken to by receptionist. I explained I needed the medication which hospital had prescribed. I was told letter had not yet been read and to ring back at 13.30. Then a doctor will ring me back. If this is the process no wonder things take forever. I have been ringing but at 14.31 I am still unable to gain contact. This service is appalling. My grand daughter needs new medication. There appears to be no consideration for patients. I will point out it is not my surgery and thankfully my GP is wonderful and we can contact.
Visited October 2022
The Park Medical Practice has not yet replied.
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Review titled Receptionist shortening my life
Rated 1 star out of 5
by Anonymous - Posted on 14 October 2022
The Receptionist Refused to allow me to talk and explain my problem and urgency of needing to talk to someone (due to cancer diagnosis) and indirectly called me a liar when I tried to explain something. This receptionist has/is causing so much stress and anxiety when I am already so worried. I cannot talk to anyone medically trained as the receptionist is the first point of contact. I fear that due to Receptionist’s lack of empathy and training my life shall be shortened.
Visited September 2022
The Park Medical Practice has not yet replied.