The Lawson Practice - Ratings and reviews
Reviews
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Review titled Unprofessional service
by giraffemm69 - Posted on 28 August 2023
I went for an appointment and waited 30 min without being informed that the doctor is running late, when I saw the specialist they rushed me as soon as possible and told me they can’t answer all my questions as they were running out of time
Visited August 2023
Provided by Care opinion
The Lawson Practice has not yet replied.
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Review titled The service was impeccable
by oscarxr53 - Posted on 11 August 2023
The service was impeccable, didn't feel any pain and felt reassured. I was given free band aids and tips on how to heal the scar.
Visited August 2023
Provided by Care opinion
Review titled The Lawson Practice
Replied on 18 August 2023
Hi, Thank you for taking the time to share your positive experience with us. We're thrilled you found our service impeccable and felt comfortable and reassured during your visit. It's great to know that you didn't experience any pain and that our team provided helpful tips and even free band-aids to assist in your healing process. Your feedback is greatly appreciated, and we're committed to maintaining the high standards that you've come to expect from our GP surgery. If you have any questions or need any more help, please don't hesitate to reach out.
Provided by Care opinion
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Review titled Happy and pleased with the care I have received
by Wallu - Posted on 10 August 2023
I had a lymphoma removed from the middle of my back in hospital about 40 years ago. About 30 years ago it grew into a harmless and bloody lump. No one was worried about it until recently it increased in size so that if it snagged on something it could burst. I was referred to the Lawson Clinic for minor surgery. As soon as I entered the care treatment room, a friendly GP introduced herself and we discussed how she intended to proceed and how the surgery would be completed. I felt happy to consent and for surgery to commence. After a painless local anaesthetic in my back, surgery started. I had no pain and we chatted. I was kept informed by what was happening. Stitches were inserted without pain. I was informed about wound care and dressing and left happy and pleased with the care I had received.
Visited August 2023
Provided by Care opinion
Review titled The Lawson Practice
Replied on 18 August 2023
Thank you for sharing your experience with us. We're pleased to hear you received excellent care during your recent visit to the Lawson Clinic for minor surgery. It's reassuring that you felt comfortable and well-informed throughout the process. We understand the importance of making our patients feel at ease, and we're glad that our friendly GP took the time to discuss the procedure with you and keep you informed during each step. Our priorities are your comfort and well-being, and we're pleased you had a positive experience. Please don't hesitate to reach out if you have any questions or need more help. We wish you a smooth recovery.
Provided by Care opinion
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Review titled Diabetic check
by Nyman - Posted on 22 August 2023
I had a check up and had was told about diabetes. And the nurse checked my feet. I felt really relaxed
Visited August 2023
Provided by Care opinion
The Lawson Practice has not yet replied.
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Review titled Cryogenic verrucca treatment
by coordinationhw99 - Posted on 29 August 2023
Painful but well treated Practitioner was on time and explained procedures clearly. Able to answer questions. Very experienced
Visited August 2023
Provided by Care opinion
The Lawson Practice has not yet replied.
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Review titled Excellent service
by Name1234 - Posted on 09 August 2023
The staff at the Lawson Practice were excellent. Appointment was late but that was because there was a difficult case beforehand. Staff were great keeping me informed and physician was brilliant when I saw her. They got me in on the same day and were brilliant in following up to ensure I got the antibiotics I needed that day.
Visited August 2023
Provided by Care opinion
Review titled The Lawson Practice
Replied on 18 August 2023
Hi, Thank you for sharing your positive experience with the Lawson Practice. We're glad to hear that our staff provided you with excellent care and support throughout your visit. While we're sorry for the delay in your appointment due to a complex case, we're pleased that our team informed you and ensured you received the necessary attention. It's great to hear that the physician you saw was brilliant and that you were able to get an appointment on the same day. Your health and well-being are important to us, and we're committed to providing timely and effective care. Please don't hesitate to reach out.
Provided by Care opinion
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Review titled Coil fitting and upsetting experience
by junezb83 - Posted on 05 September 2023
I feel like the doctor was not experienced enough to carry out the procedure. They did not have the necessary medical instruments in the room for what they were doing which meant they had to leave the room a number of times which prolonged the the whole procedure. I experienced severe pain and discomfort and wasn't offered any water when I felt faint or pain relief, I was given it but only after I asked. Very traumatic experience.
Visited August 2023
Provided by Care opinion
The Lawson Practice has not yet replied.
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Review titled Removing staples after partial knee replacement
by flutekr48 - Posted on 09 August 2023
Excellent very professional, I was very grateful for the wonderful communication - I was told exactly what to do and what she was doing. Very supportive and reassuring- thank you.
Visited August 2023
Provided by Care opinion
Review titled The Lawson Practice
Replied on 18 August 2023
Thank you for sharing your positive feedback with us. We're thrilled you had an excellent and professional experience at our GP surgery. We understand the importance of clear communication, and we're glad our team provided you with all the information you needed, making you feel supported and reassured throughout the process. Your well-being is our priority, and we're here to ensure you receive the best care possible. If you have any more questions or need further assistance, please don't hesitate to reach out.
Provided by Care opinion
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Review titled Professional and friendly
by CarmelJack - Posted on 01 August 2023
I was invited along for an annual checkup concerning my rheumatoid arthritis. Albeit I’m being monitored by a specialist, this is a good practice and one that I appreciate. The doctor I saw was very good. He had both a professional and friendly manner. He was very reaffirming about my condition. As much as I now have a good understanding of things, it’s always good to have that reinforced.
Visited July 2023
Provided by Care opinion
Review titled The Lawson Practice
Replied on 01 August 2023
Thank you for your lovely review. We are pleased to hear that you were satisfied with your annual check-up. We are glad that you appreciate our practice and our service. We are also happy to know that you found the doctor to be very good, professional, and friendly. We understand how important it is to have a good understanding of your health and to have it reinforced by a trusted doctor. We value your feedback and support.
Provided by Care opinion
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Review titled I had to book an appointment
by indigonr79 - Posted on 06 July 2023
I went to the practise to do the above i was told i would need an initial telephone consultation with the duty doctor before 5-30pm today Monday 3rd July this happened quickly within 2 hours and my appointment is for tomorrow. I have one criticism i was told i would a reminder text confirming my appointment but up to now i have not received this.
Visited July 2023
Provided by Care opinion
Review titled The Lawson Practice
Replied on 06 July 2023
Thank you for your feedback. We’ll look into why you haven’t received the reminder. Could you possibly email Lawson.practice@nhs.net so we can identify you. Many thanks,
Provided by Care opinion