The Lawson Practice - Ratings and reviews
Reviews
-
Review titled All the team at The Lawson Practice
by France47 - Posted on 12 October 2023
Everyone that we have spoken to on the phone and seen at the Lawson Practice over the past few months has been wonderful. My elderly mother is struggling with dementia and is scared of going to the doctors. However after two recent visits to the practice she is now a fan ! Everyone that she interacted with has been friendly and helpful, from the reception team, to the doctors and practice nurse. Positive attitude and smiling makes a huge difference for elderly patients and the whole team really made her feel comfortable and happy to visit. A special mention for the lovely nurse who did her blood tests ! From my perspective as her son, being able to also speak to the doctors in detail on the phone about my mother's dementia challenges has been a huge help and relief. Overall I think this is a great team. Keep up the good work.
Visited October 2023
Provided by Care opinion
Review titled The Lawson Practice
Replied on 12 October 2023
Thank you for taking the time to feedback and for your kind words. I'm so pleased you have had a good experience with the practice and I will share this with the wider team.
Provided by Care opinion
-
Review titled Depression
by Kasapa - Posted on 30 October 2023
All I can write. Absolutely fantastic. Really help a lots. Gave me a massive smile and hope for this very difficult time we are living all of us. Really, thank you so much for the help.
Visited October 2023
Provided by Care opinion
The Lawson Practice has not yet replied.
-
Review titled Terrible practice
Rated 1 star out of 5
by Anonymous - Posted on 10 October 2023
I'm in end stage emphysema been given less than a month in the community I have been trying to get a call back from my GP without any joy the receptionist think they are generals, and when my breathing specialist called them he was told supply the meds himself and sit with me till I pass over I'm appalled and livid .
Visited October 2023
Review titled The Lawson Practice
Replied on 11 October 2023
I’m sorry to hear you have had a bad experience. I would be grateful if you could contact us via Lawson.practice@nhs.net so we can investigate what is going on here.
Provided by Care opinion
-
Review titled Lack of facilities for baby
by AyB - Posted on 03 October 2023
Took long to check in for appt. Not very empathetic staffs. Baby needed a feed to calm down but the atmosphere in the room wasnt wlecoming. Also even to dress or undress baby no facilities such as bed soace to put baby down. Very inconvenient.
Visited September 2023
Provided by Care opinion
The Lawson Practice has not yet replied.
-
Review titled A lovely experience.
by pilingsnj39 - Posted on 07 September 2023
I feel so bad I don’t remember who I saw but I had a lovely experience. She was kind and calm told me about the smear and told me what 4 different results I could get and what each one meant or what would happen she explained it thoroughly and I popped on the bed. It was over in seconds. I felt as comfortable as I could be in those conditions aha but the nurse was lovely and calm and it was very quick Also a lovely girl on reception booked me in and told me what side to sit. I know sometimes reception staff get a lot of stick but I personally have never had a problem the girls or guys are always looking to help
Visited September 2023
Provided by Care opinion
The Lawson Practice has not yet replied.
-
Review titled Regarding appointment
by plutohf44 - Posted on 03 October 2023
Dear sir I try to make an appointment for my wife and that day I had an appointment and I talk with doctor and they said I have to speak with receptionist but I was ignored and the receptionist did not make a appointment for my wife. I don’t know how to use online and try to make an appointment for my wife and been waiting for appointments nearly 3 months. I did not find this receptionist helpful Kind regards
Visited September 2023
Provided by Care opinion
Review titled The Lawson Practice
Replied on 08 October 2023
We are sorry to hear about your experience at Lawson Practice. We value your feedback and we would like to investigate what happened. Please email us at lawson.practice@nhs.net to discuss this matter further. Regarding requesting for appointments online, we understand that not everyone is familiar with the online system. You can always call or visit the practice to request an appointment, as you mentioned. However, if you would like to learn how to use the online system, please ask the reception manager who can explain the steps in detail. We hope this helps and we look forward to hearing from you soon.
Provided by Care opinion
-
Review titled Sleep issues in a child
by BlueRose - Posted on 03 October 2023
I feel like I wasn't really listened to at all. Despite telling them that this has been going on for years and that my child doesn't seem to get tired like us and I also noted that my child was on the waiting list for an autism assessment, the doctor prescribed a medicine that can be used for short term insomnia. The doctor didn’t tell me what medicine it was or the dangerous side effects. The medication turns out to be short supply and couldn’t get it at all after visiting 4 pharmacies and I just feel like the reason behind why my child doesn’t feel tired at normal times and is doing all nighters should have been looked at more.
Visited September 2023
Provided by Care opinion
The Lawson Practice has not yet replied.
-
Review titled What would we do without nurses!
by errandtm84 - Posted on 11 September 2023
Moving to London I was concerned I wouldn’t get the same personal care that I got in my small town. The nurses at the Lawson Practice have proved just how wrong I was, they have been so welcoming, kind and thoughtful. They are a true credit to the practice and what we all love about the NHS. Thanks for always taking such good care of me!
Visited September 2023
Provided by Care opinion
The Lawson Practice has not yet replied.
-
Review titled The quick response
by violetbs93 - Posted on 21 October 2023
We'll i phone my Doctors up and i was happy with the quick response to see me and gave me a good check up i still have my symptoms but i feel reassured that it will come right and if not just go back which is what you need to here
Visited September 2023
Provided by Care opinion
Review titled The Lawson Practice
Replied on 22 October 2023
Thank you for taking the time to share your feedback with us. We are glad to hear that you had a positive experience and that you were satisfied with the quick response and check-up you received. We understand how important it is to feel reassured about your health, and we are happy to have been able to provide that for you. If you have any further concerns or questions, please do not hesitate to contact us again. We are always here to help.
Provided by Care opinion
-
Review titled Sad story of the decline of the lawson practice
by venusjy36 - Posted on 28 August 2023
I have had ongoing issues for around 2 or 3 years now. Its sad to say the GP surgery I have attended since i was a baby has pushed me so far as to change practices. I feel if I stay with the Lawson practice and something is seriously wrong with me they would never diagnose it. I have called and attempted to get an appointment more than 10 times with no luck. I put this down to covid 19 and the pressures that have come with it. I finally received and attended appointment and I was shocked how terrible it was. I have had a terrible headache 3 times a day everyday for the last two weeks. I spoke to the GP and they advised me to drink water and get better sleep. The GP said I should google how to get better sleep! I am incredibly worried about this headaches and I feel I have no choice but to go into A&E if I am to get treated seriously. This is not the first time ive had lax practitioners. It got so bad I wrote a letter to the practice requesting a particular GP to be my doctor that was the only time I felt heard. At this point this GP has left the practice and I have no faith in care I will be receiving.
Visited August 2023
Provided by Care opinion
Review titled The Lawson Practice
Replied on 28 August 2023
I’m sorrry to hear about your experience and would be grateful if you could contact us directly so we can investigate this via our email Lawson.practice@nhs.net.
Provided by Care opinion