The Ivers Practice
Iver Doctors Surgery, 2 Grange Way, Iver, Buckinghamshire, SL0 9NUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Painful Experience
Rated 1 star out of 5
by Steve - Posted on 18 May 2024
I went to give a blood sample as I have done many times before, this was a very painful experience. I mentioned it to the nurse, but she said this was due to me being dehydrated.
Visited May 2024
Review titled The Ivers Practice
Replied on 22 May 2024
Dear Steve, Thank you for sharing your feedback and we shall take your comments on-board. We are sorry that your experience didn’t match your expectations on this occasion. If you wish to discuss the matter further, please contact our practice manager. Many thanks, The Ivers Practice
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Review titled Unfortunately healthwise a regular at the practice
Rated 4 stars out of 5
by Graham Cox - Posted on 02 May 2024
Experiences have been mixed over a long period but mainly good. Nurses excellent , reception staff usually good but their strain sometimes shows. Doctors okay,(with one exception to me!) but no continuity, no feeling of having a real GP I am an elderly gentleman with a mixture of issues and think it wrong to be given appointments with doctors not yet fully qualified or with associates . These groups are pleasant and do their best but in my situation, I need full confidence in who I am seeing . Latest visit was for a scheduled blood test for which I arrived late due to hospital telephone conversation but on apology I was fitted in. I passed on a hospital request for an urgent PSA test about which they had written to a named doctor at the practice. Reception told me that this had been actioned as doctor had not asked yet. I hope this is being sorted now in view of hospital use of word Urgent( 24 hours since I was there)
Visited May 2024
Review titled The Ivers Practice
Replied on 07 May 2024
Dear Graham, Thank you for your kind feedback. We really appreciate you taking the time out to share your experience with us. We will share this comment with the whole team. If there is anything further you would like to discuss, please do not hesitate to contact the Practice Manager. Many thanks, The Ivers Practice
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Review titled Great Service for Travel Vaccinations
Rated 5 stars out of 5
by Anonymous - Posted on 29 May 2024
We booked travel vaccinations for a family trip. The initial booking process is a little awkward because of having to use an online booking system but once through this process we were dealt with really well by all of the practice staff. On the day of our injections the nurse was very thorough in checking which vaccinations each of us required, answering questions and giving advice.
Visited May 2024
Review titled The Ivers Practice
Replied on 29 May 2024
Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, Hayley Smith Practice Manager The Ivers Practice
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Review titled Great Practice
Rated 5 stars out of 5
by Catherine Highland - Posted on 03 May 2024
Lovely staff .. knowledgeable and helpful.. efficient… I had to have blood taken .. the nurse who took it was very professional
Visited May 2024
Review titled The Ivers Practice
Replied on 07 May 2024
Dear Catherine, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, Hayley Smith Practice Manager The Ivers Practice
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Review titled Perfect bloodtesting
Rated 5 stars out of 5
by Graham Cox - Posted on 08 May 2024
Nurse carried out blood test quickly, painlessly and efficiently . I know I am tough to get blood from so a successful attempt is great
Visited May 2024
Review titled The Ivers Practice
Replied on 10 May 2024
Dear Graham, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, Hayley Smith Practice Manager The Ivers Practice
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Review titled Really good phlebotomist
Rated 5 stars out of 5
by Anonymous - Posted on 23 May 2024
Third blood test in very short time. The lady this time was from Wexham. I am difficult to get blood from but she was the best ever
Visited May 2024
Review titled The Ivers Practice
Replied on 24 May 2024
Dear Patient, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, Hayley Smith Practice Manager The Ivers Practice
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Review titled Respiratory an fatigue check
Rated 5 stars out of 5
by MR M COLLINS - Posted on 29 May 2024
The staff joyful and professional I had a trainee doctor at first who was excellent in manner. She then consulted with the doctor who was very understand with my ailments
Visited May 2024
Review titled The Ivers Practice
Replied on 31 May 2024
Dear Mr Collins, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, Hayley Smith Practice Manager The Ivers Practice
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Review titled Great Service
Rated 5 stars out of 5
by Michael A Swift - Posted on 29 May 2024
I was very pleased with how thorough the clinicians were and how informative they were with their information. Most appreciated. Thank you.
Visited May 2024
Review titled The Ivers Practice
Replied on 31 May 2024
Dear Michael, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, Hayley Smith Practice Manager The Ivers Practice
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Review titled Good Friendly Experience
Rated 4 stars out of 5
by Rafiq - Posted on 08 May 2024
Helpful staff, Tests carried out reassuringly. Results from previous tests printed out and given. Parking on site
Visited May 2024
Review titled The Ivers Practice
Replied on 10 May 2024
Dear Rafiq, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, Hayley Smith Practice Manager The Ivers Practice
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Review titled Great practice
Rated 5 stars out of 5
by Christine - Posted on 30 May 2024
I had a health check, blood pressure, blood tests, a talk about healthy life styles, excellent service. Thank you
Visited May 2024
Review titled The Ivers Practice
Replied on 31 May 2024
Dear Christine, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, Hayley Smith Practice Manager The Ivers Practice