THE Doc's Surgery - Ratings and reviews
Reviews
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Review titled Used to be good
Rated 2 stars out of 5
by Anonymous - Posted on 30 January 2023
Used to be a good practice- now it’s impossible to get an appointment, the online “get help” would be useful, but takes too long to illicit a response, hard to contact by phone most days and you can no longer turn up without an appointment. Unfortunately not worth changing to another practice, as the nearest ones all seem to have the same issues. Since Covid it would appear GP’s don’t actually want to see patients face to face anymore and this practice is no different, they prefer to telephone or do video calls it seems to me and even if you mark your request as “urgent” it still can take up to 4 days to get a response (by which time it would’ve been easier to go to the completely swamped casualty). Best advice for anyone currently is get private heath insurance if you can afford it as the NHS services are going down the pan.
Visited November 2022
THE Doc's Surgery has not yet replied.
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Review titled Bad bedside manner
Rated 2 stars out of 5
by Anonymous - Posted on 28 November 2022
We were very disappointed by the care received for my 6 year old autistic son who was very poorly with a chest infection. Dr was unfeeling, treated us like an inconvenience and just clearly didn't know how to interact with children let alone a neurodiverse child.
Visited November 2022
THE Doc's Surgery has not yet replied.
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Review titled Best practice I've ever visited
Rated 5 stars out of 5
by Anonymous - Posted on 02 December 2022
The staff are super friendly and helpful, the online form means no battle calling for appointments, I've never had a long wait to be seen, and they take every issue so seriously, never felt like I'm wasting time. I'm shocked there are bad reviews for this practice! So much so that someone I was referred to remarked upon seeing The Docs was my practice that she is always told by patients referred from here how amazing they are. Credit to all the staff keeping going through the most difficult of times, and keep up the wonderful work.
Visited October 2022
THE Doc's Surgery has not yet replied.
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Review titled Great practice, amazing staff
Rated 5 stars out of 5
by GJK - Posted on 27 September 2022
Helpful, listening to the patient, fast replies, friendly staff, explain very well, taking their time to help you. Care about their patients
Visited May 2022
THE Doc's Surgery has not yet replied.