Ratings and reviews
Reviews
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Review titled Excellent warm and caring advice
Rated 5 stars out of 5
by Mr B - Posted on 27 October 2022
Excellent experience where information was articulated to me in a sensitive and inclusive way. A warm and caring conversation and outcome of a plan to manage my condition. First class service.
Visited October 2022
Review titled Sina Health Centre
Replied on 27 October 2022
Dear Mr B Thank you for taking the time to leave feedback for your experience today with Sina Health Centre. I will ensure your comments are shared with all our staff. Kind regards The Practice Manger
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Review titled Shocking practice
Rated 1 star out of 5
by Nellie - Posted on 12 June 2023
Tried to book an appointment to see a doc to be told to ring at 8am. Why? I didn't and don't want an emergency appointment.... I've been with this surgery for way over 20 years. I've read the doctors have changed ( Yet again) but I've had no notifation of this. Something needs to drastically change with this surgery. Its putting lives in danger. Seriously it has to change very very soon. I'd be interested in the official complaints procedure. All I can say is change doctors. This one is a shambles.
Visited October 2022
Review titled Sina Health Centre
Replied on 16 June 2023
Dear Nellie We are sorry to to learn of your poor experience. Please do contact the Practice Management Team and we can look further into the matter for you. Thank you Sina Health Centre
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Review titled Terrible
Rated 1 star out of 5
by Terry lowe - Posted on 19 May 2022
Doors still locked! Wanted a doctor to call regarding my blood test results, left econsult, had text saying all is satisfactory, still feel ill! Why are doors locked still??? It's getting to point you just don't want to bother with them, I try my best never to go, but now it's so stressful to go through the motions on the phone, to be fobbed off, I've got many stories about other people's cases. It's terrible.
Visited May 2022
Sina Health Centre has not yet replied.
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Review titled Friendly and professional
Rated 5 stars out of 5
by Anonymous - Posted on 30 May 2022
Telephoned for GP advice, they arranged a call and gave a clear timeline. Following this I recorded a call from the GP and then the text message confirming medication at the chemist the following day I called with a query about an xray and again the service as swift, friendly and professional. Credit when it is due as I found no fault at all
Visited May 2022
Sina Health Centre has not yet replied.