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Rope Green Medical Centre

Rope Lane, Shavington, Crewe, Cheshire, CW2 5DA

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Patient ratings and reviews

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Reviews

Displaying 11 to 12 of 12

  1. Review titled Impressed with recent contact with the practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 29 June 2023

    Not registered at the practice myself, but I recently needed to arrange a fairly urgent appointment for an elderly relative. Clear and helpful advice from receptionist on first encounter. The following day, another pleasant receptionist arranged a face to face appointment precisely as hoped. GP appointment led to a prompt and appropriate hospital referral, which has made a big difference to my relative’s confidence in dealing with symptoms and diagnosis. Delighted with courteous and efficient responses from all practice staff encountered. Keep up the good work.

    Visited June 2023

    Report as unsuitable

    Rope Green Medical Centre has not yet replied.


  2. Review titled repeat prescription problems

    Rated 4 stars out of 5

    by D Baptist - Posted on 09 September 2022

    Rope is a good practice and I’ve always found the medical and the support staff helpful and as my partner is a Doctor at another practice , I’m well aware of the pressure they work under. That said the Repeat Prescription Service process needs to be reviewed. I use Pharmacy 2u as my prescription provider and my around 2 weeks to process and the main delay is Rope approving the prescription request. Given Rope will not approve a prescription request unless it more or less due (ie no early approval) it is essential requests are approved in a timely manner. It is really unacceptable to have such delays on essential medicine. On one occasion recently I had to call in and get a prescription on demand there and then because i had literally run of medicine. I hope this review improves things and avoids the need for a Formal Complaint if this continues.

    Visited September 2022

    Report as unsuitable

    Rope Green Medical Centre has not yet replied.