Peterloo Medical Centre - Ratings and reviews
Reviews
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Review titled Fix the appointment system!
Rated 1 star out of 5
by Frustrated - Posted on 18 May 2022
I have tried to make an appointment to see a GP for several days. I don't need an urgent appointment i.e. that day, but after calling the number more than 50 times after 8am, when I eventually get through, all appointments are gone & I'm advised to call AGAIN at 8am the following morning. There are no prebookable appointments for later in the week. I still haven't got an appointment at the practice. I agree with previous reviewers - it is not acceptable to deal with patients like a ‘fastest finger first’ game show. Other practices manage to offer a civilised system to book an appointment - why can’t Peterloo?
Visited May 2022
Review titled Peterloo Medical Centre
Replied on 18 May 2022
Dear Patient Thank you for your feedback. We are sorry to hear that your experience has not met your satisfaction. You can currently book appointments from 8.00am via telephone, via the NHS App and we also use a routine non urgent request system called PATCHS. There are also a number of different services across the borough that our Receptionists may be able to signpost you to as you may not necessarily need to speak to a GP. All information is available on our website. Kind regards, Peterloo Medical Centre