William Brown Centre
Manor Way, Peterlee, County Durham, SR8 5TWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled not recommended
Rated 1 star out of 5
by Anonymous - Posted on 11 June 2024
Had an appointment today for deppo injection with the nurse in room 16 today 11th June 2024 appointment was wrongly booked and nurse made it out to be my fault and belittled me after I addressed the issue her attitude was appalling towards me and she continued to belittle me , will most definitely will not be using the practice again
Visited June 2024
Review titled William Brown Centre
Replied on 11 June 2024
Dear Patient I am sorry that you had a negative experience today and if you can contact me direct, I can look in to the booking of your appointment so we can ensure any further appointments are booked correctly. Mrs T Davies 0191 5691060
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Review titled Outstanding GP practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 February 2024
I can not fault this practice ! The staff from reception, admin to clinicians are exemplary ! Having needed appointments and reviews for my son who has been ill over recent months the care and diligence shown has been amazing with all staff going above and beyond You can see daily the immense pressure placed on all the staff and yet they continue to go out of their ways to provide the best service possible! A second to none practice displaying compassion and efficiency and outstanding care
Visited February 2024
William Brown Centre has not yet replied.
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Review titled Medication before diagnosis?
Rated 1 star out of 5
by Michael Horn - Posted on 30 January 2024
A family member has not worked since the vaccine roll out Countless visits and its evidently clear they care only about handing out medication without diagnosis just financial reward from the government...(google it,this is how GP surgeries are allowed to operate) Not interested in following tasks set out by the NHS to diagnose patients, no!!! Medication first...then diagnosis and laughing in the face of a patient that said she had not been OK since her covid vaccine is just beyond a joke. Its just not good enough
Visited January 2024
Review titled William Brown Centre
Replied on 19 February 2024
Dear Mr Horn if you can get in touch with myself and i can investigate further as we can not identify who the patient is off your post? Regards Mrs T Davies 0191 5691060
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Review titled Brilliant practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 July 2022
I couldn’t have asked for a better service, I was referred so quickly for my knee to the hospital for an mri scan. I have also been seen regarding a lump found. Iv never been disappointed or struggled getting an appointment, the receptionist have gone above and beyond to get me seen
Visited June 2022
William Brown Centre has not yet replied.