Ratings and reviews
Reviews
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Review titled Couldn't get an appointment
Rated 1 star out of 5
by Anonymous - Posted on 23 June 2022
Attended the practice as my wife is allergic to bee stings (has ended up in hospital three times) couldn't see a doctor , receptionist was very difficult and not at all understanding, said we had to have a phone call assessment, so we went home, wife in tears! We got a call from the doctor half an hour later asking us to come into the surgery! Waste of time for everyone, I had to take a day of work to do all the running round, you can see why people go to A &E
Visited June 2022
Review titled Carisbrooke Surgery
Replied on 13 July 2022
Dear Patient, thank you for taking the time to submit your feedback. I apologise for the experience you have encountered but as you have posted this anonymously I am unable to investigate further. If you feel it would be beneficial to discuss this with me in further detail please do contact me on 01424 423190, kind regards Claire Critoph, Practice Manager