Blackthorn Health Centre - Ratings and reviews
Reviews
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Review titled Great Practice
Rated 4 stars out of 5
by Anonymous - Posted on 26 July 2023
My particular concern has been seen and followed up with the urgency it requires and my fears put at ease at this stage
Visited July 2023
Review titled Blackthorn Health Centre
Replied on 27 July 2023
Dear patient, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Great patient care
Rated 5 stars out of 5
by Wilson - Posted on 06 July 2023
My wife and I have had 3 recent, routine blood tests. The nurse attending was knowledgeable, professional. The individual was very informative with the results, taking time and patience in explaining the results. This person was pleasant and set us both, at ease.
Visited July 2023
Review titled Blackthorn Health Centre
Replied on 07 July 2023
Wilson, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Great Service from GP
Rated 5 stars out of 5
by Anonymous - Posted on 25 July 2023
Fast on time, Good experience with helpful GP, waiting for results and additional information from Demonology Department ( hopefully all ok ) was told they would be in touch with me in 7 to 10 days time…,
Visited July 2023
Review titled Blackthorn Health Centre
Replied on 27 July 2023
Dear patient, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Caring doctors at this practice
Rated 5 stars out of 5
by Rita - Posted on 21 July 2023
Saw the doctor of my choice on time. Listened to my concerns and referred me on. Ive been a patient here for 35+ years and would recommend the practice highly.
Visited July 2023
Review titled Blackthorn Health Centre
Replied on 25 July 2023
Rita, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Good practice with great staff
Rated 5 stars out of 5
by Steve Wells - Posted on 20 July 2023
I had my routine nebido injection 19/07 from the nurse, my nurse was so lovely, really friendly and always has a chat with me. She is always interested in my well being and always ensures I'm comfortable and relaxed for the injection, it's not the most pleasant of injections but the nurse is very gentle and makes the experience as pleasant as possible.
Visited July 2023
Review titled Blackthorn Health Centre
Replied on 25 July 2023
Steve, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled COPD Check
Rated 4 stars out of 5
by David Goodall - Posted on 04 July 2023
The nurse who saw me was extremely thorough, patient and pleasant. She asked me about my health generally and seemed to really care and referred me for additional tests.
Visited July 2023
Review titled Blackthorn Health Centre
Replied on 05 July 2023
David, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Not the best response
Rated 2 stars out of 5
by Anonymous - Posted on 31 July 2023
This was for a mental health issue for a 16 year old we were asvised of waiting times 18 months for a confirmed diagnosis which is not the surgery’s fault I understand but I felt like the GP was saying it’s not that bad so I wouldn’t bother. I don’t think he could be bothered he seemed fed up as soon as we walked in
Visited July 2023
Review titled Blackthorn Health Centre
Replied on 08 August 2023
Dear Patient, We are sorry that your recent experience with the Practice has been negative. Unfortunately, we are unable to discuss personal complaints further via this platform. However, you are welcome to raise this complaint via the link below and we will investigate this further. https://www.blackthornhealthcentre.co.uk/make-a-complaint Kind regards, Blackthorn Health Centre
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Review titled Great practice
Rated 4 stars out of 5
by Nicolette Hatch - Posted on 28 July 2023
Seen by gp after long struggle to manage and identify physical symptoms. He listened and after checking earlier blood tests identified my condition and prescribed a course of treatment, to be closely monitored to confirm diagnosis or review. I left feeling cared for and positive for the first time in months
Visited July 2023
Review titled Blackthorn Health Centre
Replied on 31 July 2023
Nicolette, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Superb Practice
Rated 5 stars out of 5
by Phil Barker - Posted on 28 July 2023
Been several times for my diabetes checks and also to see the Doctor. Very impressive by all staff nothing negative best GP surgery I have ever attended. Can't fault it, I wish every surgery could be like this one also the attached chemist is superb
Visited July 2023
Review titled Blackthorn Health Centre
Replied on 31 July 2023
Phil, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Very pleased with the practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 July 2023
Helpful reception. Useful ribbon message display notifying you when and where to go. Medical staff professional but approachable.
Visited July 2023
Review titled Blackthorn Health Centre
Replied on 11 July 2023
Dear patient, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre