GP Pathfinder Clinics - Ratings and reviews
Reviews
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Review titled Very stressful
Rated 3 stars out of 5
by Anonymous - Posted on 21 April 2024
Waiting time: I feel stressful about not sure the waiting time that I need to take for each appointment as I need to let my company to know how long I need to out of the office for that, I experienced 15mins-50mins waiting time Unable to do the thing that I have booked: I received a consultation as the GP said I should book a smear test which I successfully booked, however when I arrive and at the room, the staff said I am not qualify to do that because there is no form requested by the GP...What a shame that I am was so nervous to get prepared for taking the test and then not happen at the end Admin mistake and communication problem: I observed there are mistakes for the booking serval times, eg: double booked time, the clinic is not the one we agreed, the date was wrong
Visited April 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Exceptional Service
Rated 5 stars out of 5
by Hannah Smith - Posted on 26 March 2024
After experiencing some worrying symptoms, I used the online chat feature to discuss my concerns, which was promptly followed up by an invitation to book an appointment through a very user-friendly system. The SMS reminders were helpful, especially with my busy schedule. It's clear that GP Pathfinder Clinics have invested heavily in ensuring patients can access services easily without the added stress of phone calls.
Visited March 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Seamless Healthcare Experience
Rated 5 stars out of 5
by Rajinder Singh - Posted on 26 March 2024
I recently needed to consult with a GP about a persistent issue. The process was seamless from start to finish. Booking online was straightforward, and the SMS communication kept me informed every step of the way. The online chat option provided me with the reassurance I needed before my appointment. This integrated communication system made the whole experience stress-free.
Visited March 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Seamless Appointment Scheduling
Rated 5 stars out of 5
by Sarah Jennings - Posted on 26 March 2024
I was thoroughly impressed by how effortless it was to secure an appointment at GP Pathfinder Clinics. The 2-way-SMS system not only confirmed my booking but also allowed me to reschedule easily. The online chat feature was equally commendable, providing immediate answers to my health queries. These innovative communication channels have completely negated the need for traditional phone calls, making healthcare access significantly more convenient.
Visited March 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Tech-Savvy and Patient-Centric
Rated 5 stars out of 5
by Michael O'Reilly - Posted on 26 March 2024
My first interaction with the GP Pathfinder Clinics was beyond expectations. Being able to chat online with a healthcare professional about my symptoms and concerns was so convenient. The SMS system for appointment reminders is foolproof, ensuring I keep track of my appointments effortlessly. These digital advancements have made accessing healthcare services more straightforward than ever, highlighting the clinic's commitment to patient care and modernity.
Visited March 2024
GP Pathfinder Clinics has not yet replied.
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Review titled A Cut Above the Rest
Rated 5 stars out of 5
by Laura Jameson - Posted on 26 March 2024
What sets GP Pathfinder Clinics apart is their excellent use of technology to facilitate patient care. I was able to book my appointment online without any issues, and the 2-way-SMS system kept me updated. The online chat feature provided immediate answers to my questions, making the entire process efficient and stress-free. This approach to healthcare is truly a cut above the rest.
Visited March 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Future of Healthcare
Rated 5 stars out of 5
by George Wright - Posted on 26 March 2024
The patient experience at GP Pathfinder Clinics is top-notch, thanks to their excellent use of technology. Booking my appointment online was quick and easy, and the SMS updates provided peace of mind. Furthermore, the online chat feature answered my questions promptly, ensuring I was well-informed before my visit. This holistic approach to patient communication means I never have to worry about calling in, making my healthcare experience
Visited March 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Exceptional Communication Channels
Rated 5 stars out of 5
by Michael Thompson - Posted on 26 March 2024
had a recent experience where I needed urgent advice regarding my medication. The online booking system was incredibly straightforward, allowing me to secure an appointment without any hassle. The 2-way-SMS confirmation and reminder system ensured I didn't miss my slot. Additionally, the online chat feature was a godsend for quick queries I had the night before. It's remarkable how these digital features have eliminated the need for stressful phone calls.
Visited March 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Terrible
Rated 1 star out of 5
by Anonymous - Posted on 13 February 2024
This has to be the worst GP it's impossible to get an appointment - filled out 2 online forms, and used the text and Facebook options no one replied. It's been a week today yet nothing. Called so many times you get an automated service asking you to leave your details. The call agents if you're lucky enough to get through to them are not sympathetic. For Healthcare services this has to be the worst.
Visited February 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Appaling and unproffesional
Rated 1 star out of 5
by Anonymous - Posted on 16 January 2024
Hi, I had a transfer of care letter from the hospital dated November 2023, the letter has not been read nor has any action been taken till I sent an eConsult message. Despite my message and a call to the GP office, nothing happened, and after more than a week still no progress. Avoid this GP like the plague, they are incompetent, careless, and on top of that have arrogant attitudes. Asking me over the phone with a very condescending tone and I quote here " Do you want us to help you or do you want to go private?" It's appalling, and shameful for a public care provider to treat customers this way. Disgrace!!
Visited January 2024
Review titled GP Pathfinder Clinics
Replied on 17 January 2024
We deeply regret the inconvenience you've encountered with the GP. If you could please send your complaint to docman.e84066@nhs.net, we can investigate the complaint further.