FRANCIS GROVE SURGERY
The Courtyard, 8 Francis Grove, Wimbledon, London, Greater London, SW19 4DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by Ian Prendergrast - Posted on 04 June 2024
I found the reception staff extremely helpful and friendly when making my appointment by phone. The appointment followed swiftly. The doctor was very helpful and at the appointment was thorough and asked a colleague for a second opinion. A scan was requested and things have moved on well. A follow up telephone appointment with a doctor was reassuring and advice was helpful. My telephone is often unreliable and thanks to the surgery for calling an alternative number when necessary. Excellent practice!
Visited May 2024
FRANCIS GROVE SURGERY has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 May 2024
Very efficient and highly professional staff ,thorough and pleasant ,prompt response ,no waiting,was seen before my appointment time,full diabetic review undertaken,all results of previous tests were explained
Visited May 2024
FRANCIS GROVE SURGERY has not yet replied.
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Review titled Caring and professional
Rated 5 stars out of 5
by Jane Andrews - Posted on 29 May 2024
I was very nervous . The doctor saw me promptly and did not rush me at all. She was caring and so knowledgeable. She was reassuring and really listened to everything I said. I’m very grateful .
Visited May 2024
FRANCIS GROVE SURGERY has not yet replied.
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Review titled Great practice.
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2024
This surgery is just outstanding. I have always had a good experience with them. Specifically more recently I have been able to see the menopause nurse who helped me start HRT and eventually referred me onto the menopause GP. Who offers an incredible service for women struggling. I have been out of sorts for over a year until now. Very happy and lucky to have access to such a good practice.
Visited April 2024
FRANCIS GROVE SURGERY has not yet replied.
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Review titled Superb Practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2024
I find most nurses exceptionally friendly and authentic as well as knowledgeable. I have never had a bad experience in the 20years I have used the service, except once, when the mistake was acknowledged and the correct procedure followed in order to repair the situation. Honesty, an authentic apology and everything done to put things right made things much better. I'd like to say that this is also the experience of my family, though lack of resources such as long term trauma aware groupwork and therapy are not the fault of the practice, rather of funding within the system, Francis Grove does a wonderful job with what they have.
Visited April 2024
FRANCIS GROVE SURGERY has not yet replied.
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Review titled Efficient, helpful, friendly
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2024
Great practice. The online system for requesting appointments is really efficient - one appointment was arranged same day, another for the following day. Doctors and nurses are friendly and thorough
Visited April 2024
FRANCIS GROVE SURGERY has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Fabricio - Posted on 01 May 2024
They helped my wife even she doesn't speak English. The doctor was very patience with my daughter. The receptionist were very helpful and friendly.
Visited April 2024
FRANCIS GROVE SURGERY has not yet replied.
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Review titled Blood pressure medication
Rated 5 stars out of 5
by Ian Ruggles - Posted on 09 March 2024
Had a consultation with a pharmacist to discuss changing my blood pressure medication in order to counteract light headedness
Visited March 2024
Review titled FRANCIS GROVE SURGERY
Replied on 11 March 2024
Dear Mr Ruggles, thank you for your review and for taking the time to share your experience with the practice. Best Wishes Lynsey Practice Business Manager
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Review titled Medication consultation
Rated 4 stars out of 5
by Ian Ruggles - Posted on 19 March 2024
I met with a pharmacist to try and resolve some problems I was having with my blood pressure medication. We found a way forward
Visited March 2024
FRANCIS GROVE SURGERY has not yet replied.
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Review titled test result
Rated 5 stars out of 5
by Peter West - Posted on 26 March 2024
Received a telephone call to make an appointment very soon after my ultrasounds results came in. Was offered a face to face appointment in a few days time with an experienced doctor. We discussed my condition in considerable detail and he carried out a very thorough examination. I was referred for a hospital appointment. I felt the doctor listened carefully to thoughts on my somewhat complicated case and used his considerable experience to choose a good course of action.
Visited March 2024
FRANCIS GROVE SURGERY has not yet replied.