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Shard End Dental Practice - Ratings and reviews

Reviews

Displaying 1 to 2 of 2

  1. Review titled Swift, efficient and very reassurring

    Rated 5 stars out of 5

    by Anonymous - Posted on 20 September 2022

    Two fillings, scale and polish. First time ever without local. NHS patient. Excellent service, very clear explanations and did a super job. Highly recommended. Thank you

    Visited September 2022

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    Shard End Dental Practice has not yet replied.

  2. Review titled Very disappointed in how dentist dealt with a worried child

    Rated 2 stars out of 5

    by Anonymous - Posted on 16 February 2021

    My son has just had a very bad experience at this dentist which is very out of the ordinary. We usually see a female dentist. The male dentist was very impatient with my son when he got upset and questioned what he was doing. He did nothing to make the situation better and has actually made my son feel worst plus his assistant was not friendly at all and could have offered reassurance but didnt she didn’t even say hello to him. They need training in how to deal with worried children. My son has seen no one for almost a year due to COVID and this was a big deal. I’m sure this is the case for many children at the moment. Simple reassurance and talking through what he was doing would have helped. “Don’t bite me” is also a really bad thing to say to a child who has instruments in his mouth and is obviously crying and upset. I called and spoke to the dentist shortly after and he apologised but I want this on record as no child should have to feel like that.

    Visited February 2021

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    Shard End Dental Practice has not yet replied.