Nottingham NHS Urgent Care Centre - Ratings and reviews
Reviews
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Review titled Great Staff
Rated 5 stars out of 5
by Anonymous - Posted on 11 May 2023
The staff were fantastic during my visit, from the security, receptionist to the medical staff everyone was welcoming and you could feel a high morale. The staff were great tending to me and apologised to any time spent waiting, they were quick to chase results and get me sorted. Thank you!
Visited May 2023
Nottingham NHS Urgent Care Centre has not yet replied.
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Review titled Great service under pressure
Rated 5 stars out of 5
by Anonymous - Posted on 19 April 2023
Although the staff were under considerable pressure with a full waiting room, they were all unfailingly courteous. I was triaged quickly, and saw someone within the stated time, which was clear at the beginning. I vould have waited the same length of time on the phone to get through to my doctor, and still not been seen. I would like to thank everyone and recognise that despite underfunding the NHS is doing the absolute best it can given the money it has to work with.
Visited April 2023
Nottingham NHS Urgent Care Centre has not yet replied.
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Review titled Amazing staff
Rated 5 stars out of 5
by Anonymous - Posted on 07 March 2023
Everyone was extremely friendly at the urgent care centre. The service was efficient and quick. I was given very helpful advice and reassurance. I would recommend.
Visited March 2023
Nottingham NHS Urgent Care Centre has not yet replied.
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Review titled Fantastic
Rated 5 stars out of 5
by Anonymous - Posted on 06 March 2023
I had to wait for 5 hours one Saturday to get seen, but it was well worth it. Great treatment and staff.
Visited March 2023
Nottingham NHS Urgent Care Centre has not yet replied.
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Review titled Great
Rated 5 stars out of 5
by John Woodward - Posted on 20 December 2022
Fell outside house hurt my chest in terrific pain was seen quite quickly as info much pain waited about 1 unlucky no broken ribs staff were excellent great examination given pain killers bathed my wounds and rang for a taxi for me as no transport as I came from hucknall by taxi thank you all very much happy Christmas
Visited December 2022
Nottingham NHS Urgent Care Centre has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Kereena Worrall - Posted on 30 November 2022
My daughter saw a triage nurse/HCA & treatment nurse for a badly infected toe, we didn’t wait long at all, both members of staff were amazing & very helpful. Thank you
Visited November 2022
Nottingham NHS Urgent Care Centre has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 16 September 2022
The staff were phenomenal. We did not have to wait long to be seen to. The staff were competent, friendly and very professional. they explained everything and answered all our questions. They listened and proposed sensible solutions. We were very impressed as the first time we ever, and hopefully the last, used this service. Thank you NHS team at the Nottingham walk in centre
Visited September 2022
Nottingham NHS Urgent Care Centre has not yet replied.
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Review titled Not fit for purpose
Rated 2 stars out of 5
by Anonymous - Posted on 16 September 2022
Upon having serious back pain by pulling it at work and having difficulty walking I tooka taxi there at 7pm only to be told that I wouldn't be seen despite the fact it's open till 9 so call 111 and to go to NEMS on station street. Went to station street and called 111 only to be told that they couldn't make an appointment and to go home and wait for a clinician to call me back. All this time I was in a lot of pain and was left to try and stagger to catch a bus home. There's all this talk about choosing the right services that fit your symptoms so that there's no added pressure on services yet people in my situation would have no choice but to go to a and e which would cause further strain on the system. The out of hours service is frankly not fit for purpose.
Visited September 2022
Review titled Nottingham NHS Urgent Care Centre
Replied on 23 September 2022
Many thanks for providing your feedback. If you'd like an opportunity to discuss your experience with the Service Manager, please get in touch via the Customer Care Team, providing a phone number if possible. Please email Customer Care on ncp.customercare@nhs.net Many thanks, The Patient Experience Team
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Review titled Quick service
Rated 5 stars out of 5
by Phil Taylor - Posted on 22 August 2022
Only had a finger tip removed and service was really prompt and efficient and staff were really good, from reception to nursing staff
Visited August 2022
Nottingham NHS Urgent Care Centre has not yet replied.
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Review titled Amazing care
Rated 5 stars out of 5
by Anonymous - Posted on 21 August 2022
Thank you for helping me and my 2 year old today. Minor head injury but wound needed glueing and steristrips. The clinician was so good with my son, we had such speedy care, we were in and out within less than 30 mins. We spent longer waiting for my husband to come and pick us up again. I can't rate you highly enough. Thank you.
Visited August 2022
Nottingham NHS Urgent Care Centre has not yet replied.