Newmedica Eye Health Clinic & Surgical Centre - Norwich
Lakeside, 200 Old Chapel Way, Broadland Business Park, Norwich, Norfolk, NR7 0WGContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Newmedica Eye Health Clinic & Surgical Centre - Norwich.
Reviews
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Review titled cataract removal
Rated 5 stars out of 5
by Anonymous - Posted on 08 October 2023
staff were caring before and after the operation which was in itself painless with only minimal discomfort afterwards.
Visited September 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre - Norwich
Replied on 04 January 2024
Dear patient, thank you for your review. We are pleased to hear that you had a good experience with us and found our team helpful. Best wishes, Newmedica patient care team
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Review titled excellent practice
Rated 5 stars out of 5
by anthony bird - Posted on 30 August 2023
I had a cataract surgery and i couldn't have been more happier, the staff were amazing, i couldn't have received better treatment. I would advise anyone needing treatment to try and use newmedica i am sure you would be very satisfied with the outcome.
Visited August 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre - Norwich
Replied on 03 October 2023
Dear Anthony Bird, thank you for taking the time to leave us feedback. We are delighted to hear that you had a good experience We appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team
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Review titled Well looked after
Rated 5 stars out of 5
by Richard Parker - Posted on 21 August 2023
My initial visit was smooth and very professional. Friendly people throughout. My follow up visit was smooth and carried out with great professionalism. I was spoiled by the experience and cannot praise the team from top to bottom in their dealings with me. A follow up call after a couple of days to inquire as to my progress. A super experience for me under the circumstances.
Visited August 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre - Norwich
Replied on 03 October 2023
Dear Richard Parker, thank you for taking the time to leave us feedback. We are delighted to hear that you had a good experience and that you found our team professional and friendly. We appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team
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Review titled Very Impressed
Rated 5 stars out of 5
by Jim Belmont - Posted on 13 July 2023
This was my second visit. I have been very impressed by the treatment I have had, from the surgeon, and indeed, everybody I came into contact with.
Visited July 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre - Norwich
Replied on 04 August 2023
Dear Jim Belmont, Thank you for leaving a review. We are delighted to hear that you were very impressed by our team and treatment offered. Best wishes, Newmedica patient care team
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Review titled Impressive
Rated 5 stars out of 5
by Anonymous - Posted on 26 June 2023
The facility has an open and light environment and courteous, friendly and helpful staff, from the moment you walk in, throughout the clinic. It was nice to be offered a cup of tea. Impressively short waiting times from the referral to the actual appointment.
Visited June 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre - Norwich
Replied on 26 June 2023
Thank you for taking the time to leave a review. We are pleased to hear that you had a good experience throughout your journey with us. Best wishes, Newmedica patient care team
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Review titled Great team.
Rated 5 stars out of 5
by Ana Pircan - Posted on 16 June 2023
I have no words to express my gratitude and thank the whole team for the way they treated me and the professionalism with which they worked. Communication and speed of accountability between teams is beyond expectation. Thank you from the bottom of my heart to the whole team. They saved my eye and restored my sight in record time. They stayed after hours with pleasure. They gave me all the instructions without rushing, with kindness and patience.
Visited June 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre - Norwich
Replied on 26 June 2023
Dear Ana Pircan, thank you for leaving a 5 star review. We are delighted to hear that you found our team professional and that they communicated well. We appreciate you taking the time to thank our team and are pleased we could help restore your sight. Best wishes, Newmedica patient care team
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Review titled Cataract Surgery
Rated 5 stars out of 5
by Stuart Amey - Posted on 21 June 2023
This is a great addition to ophthalmic surgery. Well trained staff, very best equipment, no long waiting times and excellent treatment.
Visited May 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre - Norwich
Replied on 26 June 2023
Dear Stuart Amey, thank you for your review. We are pleased to hear that you had a good experience with us with a short wait and excellent treatment. We appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team
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Review titled Outstanding practice
Rated 5 stars out of 5
by Geoffrey Marks - Posted on 15 May 2023
Nothing but praise for this fantastic team. Now had cataract surgery on both eyes, no problems and painless treatment and on each occasion the service was outstanding and I was treated with the utmost care. 10 out of 10 from the receptonists, to the 2 careers and my wonderful surgeon. Thank you to you all for your outstanding attention.
Visited May 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre - Norwich
Replied on 12 June 2023
Dear Geoffrey Marks, we are delighted to hear that you had a good experience from start to finish. We are pleased that you found our team wonderful. Best wishes, Newmedica patient care team
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Review titled excellent experience
Rated 5 stars out of 5
by DAVID GILLEY - Posted on 27 May 2023
Cannot praise the staff enough from an extremely nice receptionist through to doctor via equally nice consultants - very professional throughout - highly recommended
Visited May 2023
Review titled Newmedica Eye Health Clinic & Surgical Centre - Norwich
Replied on 12 June 2023
Dear David Gilley, Thank you for taking the time to recommend us. We are pleased that you had a good experience and found our team professional throughout. Best wishes, Newmedica patient care team
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Review titled Another amazing experience
Rated 5 stars out of 5
by Kevin Willett - Posted on 13 April 2024
My second cataract operation was performed recently and once again I received a first class service from start to finish. Thankyou to all the staff especially the most amazing young lady who again was my pre op nurse.
Visited April 2023
Newmedica Eye Health Clinic & Surgical Centre - Norwich has not yet replied.
Information supplied by New Medical Systems Limited