Petersfield Hospital - Southern Health NHS Foundation Trust - Ratings and reviews
Reviews
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Review titled Fabulous practice
Rated 5 stars out of 5
by Michelle Bennett - Posted on 26 April 2024
From reception initially, through triage and then to the practitioner, it was a totally seamless service delivered with courtesy and absolute professionalism. All done with a smile! Brilliant.
Visited Urgent Treatment Centre on April 2024
Petersfield Hospital - Southern Health NHS Foundation Trust has not yet replied.
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Review titled Refused to test
Rated 1 star out of 5
by Ryan Harwood-Smith - Posted on 04 April 2024
My 2 year old daughter was diagnosed with a UTI and given antibiotics. After finishing her course of antibiotics she was still showing signs of a UTI and getting worse. On Easter Sunday we decided she needed to be seen at Urgent Treatment and we took a urine sample with us so they could check if her infection was still present. After triage, they refused to test her urine stating that she had already taken a course of antibiotics and that any test done would come back negative. I explained that I was worried the infection wasn’t responding to the medicine and that she was getting worse. They shook their head at me and told me she looked fine, they would not be testing her urine or giving any more antibiotics. They then opened the bin for me to throw the urine sample away. I was also told I could go back out to the waiting room for someone “to put their hands on her” but they wouldn’t do anything else. They also said she looked fine and said she was probably making it up. We went home. My 2 year old daughter’s symptoms continued to get worse and she was in absolute agony until her GP surgery opened on Tuesday where I was able to get her an appointment. They tested her urine which confirmed she still had a UTI and prescribed her a different antibiotic. I don’t understand why Petersfield wouldn’t help us—was it all just to save the cost of a test or are the staff there just that incompetent? After 2 terrible experiences at this hospital, we will never go back. Avoid if you can!
Visited Urgent Treatment Centre on March 2024
Petersfield Hospital - Southern Health NHS Foundation Trust has not yet replied.
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Review titled Great treatment
Rated 5 stars out of 5
by Anonymous - Posted on 04 October 2023
I found the staff in the Ultrasound Department to be very professional as well as very kind and caring while carrying out my examination.
Visited Don't know on October 2023
Petersfield Hospital - Southern Health NHS Foundation Trust has not yet replied.
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Review titled wonderful place
Rated 5 stars out of 5
by jenny duval - Posted on 08 September 2023
arrived feeling anxious scared nervous - left feeling totally calm and reassured. wonderful staff from recetion to nurse - never had better or kinder treatment in all my 80 years! one week of acute worry wiped away in half an hour. so grateful this place exists.
Visited Urgent Treatment Centre on September 2023
Petersfield Hospital - Southern Health NHS Foundation Trust has not yet replied.
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Review titled Speedy, friendly and efficient service
Rated 5 stars out of 5
by Andrew Mole - Posted on 31 August 2023
I attended the Petersfield Hospital Emergency Treatment clinic at the insstructions from my GP practice reception as I suspected a thrombosis. Both the triage, full assessment and referral were handled very efficiently by friendly nurses and I was fully satisfied with all aspects of the treatment. The Emergency Treatment department at Petersfield is a great asset to the locality.
Visited Don't know on August 2023
Petersfield Hospital - Southern Health NHS Foundation Trust has not yet replied.
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Review titled Speedy service
Rated 5 stars out of 5
by Megan - Posted on 24 July 2023
Dropped in to Petersfield UTC with a wound to my finger that wouldn’t stop bleeding. I was seen quickly and the nurses that dealt with me were friendly and professional, I was out of there within the hour. Thank you!
Visited Urgent Treatment Centre on July 2023
Petersfield Hospital - Southern Health NHS Foundation Trust has not yet replied.
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Review titled Lovely hospital
Rated 5 stars out of 5
by Daphne collicott - Posted on 27 June 2023
I recently spent time in Petersfield hospital, and I can’t praise the staff there enough. From the doctors to the lady who brought the tea, they were all so kind and helpful. So a big thank you and best wishes to you all.
Visited Don't know on May 2023
Petersfield Hospital - Southern Health NHS Foundation Trust has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Andreea - Posted on 11 May 2023
I attended yesterday to UTC with my 4 years old son to have a tick removed from the back of his neck. Such amazing friendly staff right from the moment you walk in the Centre The nurse that helped us was so kind and made this a very pleased experience for us. Sorry I didn`t get your name. Thank you very much!
Visited Urgent Treatment Centre on May 2023
Petersfield Hospital - Southern Health NHS Foundation Trust has not yet replied.
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Review titled Lovely staff
Rated 5 stars out of 5
by Georgie Wilkinson - Posted on 07 May 2023
What a lovely group of staff working here today when I brought our daughter in following a referral from 111. I just wanted to thank you all for your kindness and caring attitudes. You made our visit as relaxed as it could be. Thank you 🙏🏼
Visited Urgent Treatment Centre on May 2023
Petersfield Hospital - Southern Health NHS Foundation Trust has not yet replied.
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Review titled Brilliant Service
Rated 5 stars out of 5
by Lucy - Posted on 10 March 2023
I had to attend the UTC today and was very impressed. All staff were kind and caring. I was dealt with efficiently and there was no long wait. Very impressed
Visited Urgent Treatment Centre on March 2023
Petersfield Hospital - Southern Health NHS Foundation Trust has not yet replied.