Sutton Uplift - Ratings and reviews
Reviews
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Review titled Thank you
Rated 5 stars out of 5
by Anonymous - Posted on 16 October 2023
I felt the need to refer myself to therapy as I was struggling to deal with several events in my life but there was one particular problem that needed dealing with most. From beginning to end my therapist was very understanding of my situation and listened to how I was feeling. At the start I felt quite emotional, worried etc but as the sessions went on I felt a lot calmer and a bit more relaxed with how I have to deal in the certain situations. I can't thank my therapist enough for all the support shown me over the sessions. If I have any problems arising in the future I will self refer myself to Sutton Uplift again.
Visited October 2023
Review titled Sutton Uplift
Replied on 13 November 2023
Dear Anonymous, My name is Winson, and I am a member of the Patient Experience Team for the South West London & St. George's Mental Health NHS Trust. Thank you for your feedback, I'm delighted to hear you had such good support from the Sutton Uplift team. We are glad you were able to feel relaxed and supported and you felt listened to. This is the level of care we strive for within the Trust and we were very pleased to hear you giving your therapist special mention. I will be sharing this feedback with the Sutton Uplift team and I hope this will encourage them to keep up the good work and other teams will be inspired by their example. I thank you again for taking the time out to leave such a valuable comment.
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Review titled Very helpful
Rated 5 stars out of 5
by Abhinav Pathak - Posted on 05 October 2023
I reached out to Sutton uplift during a difficult time and they were very helpful. My therapist was amazing and listened to all I had to say, providing new perspectives and suggesting workable solutions to my problems. They are very accommodating to your schedule and try to work with you. I used suggested techniques and they had a positive impact on my life and overall mental well-being. I cannot recommend Sutton Uplift and its staff enough to anyone who is looking for help.
Visited September 2023
Review titled Sutton Uplift
Replied on 06 October 2023
Dear Abhinav, My name is Winson, and I am a member of the Patient Experience Team for the South West London & St. George's Mental Health NHS Trust. Thank you for your feedback, I'm delighted to hear you had such good support from the Sutton Uplift team. We are glad you were able to share ideas and you were listened to. This is the level of care we strive for within the Trust and we were very pleased to hear you giving your therapist special mention. I will be sharing this feedback with the Sutton Uplift team and I hope this will encourage them to keep up the good work and other teams will be inspired by their example. I thank you again for taking the time out to leave such a lovely comment.
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2023
I looked forward to my weekly sessions with my therapist. I found it highly beneficial to talk openly with issues that I was struggling with. It helped me massively day to day and week to week and I will apply that advice to my needs going forward. I can’t recommend it enough.
Visited September 2023
Review titled Sutton Uplift
Replied on 13 November 2023
Dear Anonymous, My name is Winson, and I am a member of the Patient Experience Team for the South West London & St. George's Mental Health NHS Trust. Thank you for your feedback, I'm delighted to hear you had such good support from the Sutton Uplift team. We are glad you felt really supported by your therapy sessions. This is the level of care we strive for within the Trust and I will be sharing this feedback with the Sutton Uplift team and I hope this will encourage them to keep up the good work and other teams will be inspired by their example. I thank you again for taking the time out to leave such a lovely comment.
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Review titled CBT Practice
Rated 5 stars out of 5
by Sally Mansour - Posted on 23 August 2023
I had a warm and empathetic therapist who introduced me to a range of techniques to help me deal with anxiety. The CBT toolkit continues to be a big part of my life and one I am very grateful for. The course showed me how I could help myself and this has been invaluable. I would recommend this course without reservation.
Visited August 2023
Review titled Sutton Uplift
Replied on 24 August 2023
Dear Sally, My name is Winson, and I am a member of the Patient Experience Team for the South West London & St. George's Mental Health NHS Trust. Thank you for your feedback, I'm delighted to hear you had such a good experience with the Sutton Uplift team and from the therapist who supported you throughout. This the level of care we always aim to achieve within the Trust and we were very pleased to hear you mention your therapist in such a positive way. I will be sharing this feedback with her and the staff at Sutton Uplift and I hope this will encourage them to keep up the good work and other teams will be inspired by their example. I thank you again for taking the time out to leave such a lovely comment.
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Review titled Incredible service from a brilliant therapist
Rated 5 stars out of 5
by Joel - Posted on 26 June 2023
I self referred to the service almost a year ago now. I completed a three month CBT course which I found really useful. I couldn't sing the praise of my therapist enough, he was kind and attentive and really seemed like he cared about me and my mental health. He's helped me make a huge difference in the quality of my life recently.
Visited May 2023
Review titled Sutton Uplift
Replied on 27 June 2023
Dear Joel, My name is Winson, and I am a member of the Patient Experience Team for the South West London & St. George's Mental Health NHS Trust. Thank you for your feedback, I'm delighted to hear you had such good support from the Sutton Uplift team during such a difficult time in your life. This is the level of care we strive for within the Trust and we were very pleased to hear you describe your sessions with your therapist in such glowing terms. I will be sharing this feedback with the Sutton Uplift team and I hope this will encourage them to keep up the good work and other teams will be inspired by their example. I thank you again for taking the time out to leave such a lovely comment.
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Review titled Great service and therapist
Rated 5 stars out of 5
by Anonymous - Posted on 14 August 2023
I have been struggling with low mood and low confidence for a number of years now. I finally reached out for help because I wanted to stop feeling like a burden and find ways of enjoying life again. I self-referred to Sutton Uplift and was offered CBT sessions with a therapist. This has been one of the best decisions I have made in my life. I connected with the therapist straight away, who was empathetic, patient, insightful and so very helpful. Together we looked at the cause of these low moods and tackled educating myself on how to identify and deal with my my unhelpful thinking styles. Life is of course not perfect, I still have situations that would usually cause my low mood to spiral out of control and maybe end in self-harm, but I now have the right tools to deal with these at the right time in an appropriate way and I feel in control. What I am mostly grateful for is that through these sessions I have been given back Hope and I am now excited for what my future will bring.
Visited May 2023
Review titled Sutton Uplift
Replied on 15 August 2023
Dear Anonymous, My name is Winson, and I am a member of the Patient Experience Team for the South West London & St. George's Mental Health NHS Trust. Thank you for your feedback, I'm delighted to hear you had such good support from the Sutton Uplift team and that you feel you now have the tools to move on with your life. This is the level of care we strive for within the Trust and we were very pleased to hear you describe your sessions with your Therapist in such a positive way. I will be sharing this feedback with the Sutton Uplift team and I hope this will encourage them to keep up the good work and other teams will be inspired by their example. I thank you again for taking the time out to leave such a lovely comment.
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Review titled Amazing
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2023
The service from start to finish was just amazing. From the friendly receptionist to the first person I saw for my triage. Then to the therapist who treated me. I was originally having EMDR then the therapist changed part of my treatment plan to have some CBT sessions which I benefited from a lot.
Visited May 2023
Review titled Sutton Uplift
Replied on 06 October 2023
Dear Anonymous, My name is Winson, and I am a member of the Patient Experience Team for the South West London & St. George's Mental Health NHS Trust. Thank you for your feedback, I'm delighted to hear you had such good support from the Sutton Uplift team during such a difficult time in your life. This is the level of care we strive for within the Trust and we were very pleased to hear you giving your therapists special mention. I will be sharing this feedback with the Sutton Uplift team and I hope this will encourage them to keep up the good work and other teams will be inspired by their example. I thank you again for taking the time out to leave such a lovely comment.
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Review titled Tremendous therapy experience
Rated 5 stars out of 5
by Anonymous - Posted on 06 April 2023
The referral came at just the right time for me and was sensitively and professionally delivered. It was an emotional and fulfilling experience to be guided to learn and start understanding how the way I behave now is a result of many factors, that I can change my responses, and look forward to the future.
Visited April 2023
Review titled Sutton Uplift
Replied on 12 April 2023
My name is Winson, and I am a member of the Patient Experience Team for the South West London & St. George's Mental Health NHS Trust. Thank you for your feedback, I'm delighted to hear you felt well cared for and supported by the Sutton Uplift team. These are standards we strive for within the Trust and we were very pleased to hear you describe your experience in such glowing terms. I will be sharing this feedback with the Sutton Uplift and I hope this will encourage them to keep up the good work and that other teams can also learn from this example. I thank you again for taking the time out to leave such a lovely comment
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Review titled Absolutely amazing people
Rated 5 stars out of 5
by Joe.B - Posted on 30 March 2023
I self referred myself to sutton uplift and I couldn’t sing there praises anymore they helped me every step of the way especially when times was hard amazing people fantastic support don’t know how I would of coped with out the amazing support I was given highly recommend
Visited March 2023
Review titled Sutton Uplift
Replied on 03 April 2023
My name is Winson, and I am a member of the Patient Experience Team for the South West London & St. George's Mental Health NHS Trust. Thank you for your feedback, I'm delighted to hear you felt well cared for and supported by the Sutton Uplift team. These are standards we strive for within the Trust and we were very pleased to hear you his manner in such glowing terms. I will be sharing this feedback with the Sutton Uplift and I hope this will encourage them to keep up the good work and that other teams can also learn from this example. I thank you again for taking the time out to leave such a lovely comment
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Review titled Understanding and caring
Rated 5 stars out of 5
by Jennie - Posted on 12 July 2023
My voice was heard each week and strategies ideas and resources were given which were really helpful. Kind, caring and supportive.
Visited February 2023
Review titled Sutton Uplift
Replied on 14 July 2023
Dear Jennie, My name is Winson, and I am a member of the Patient Experience Team for the South West London & St. George's Mental Health NHS Trust. Thank you for your feedback, we are delighted to hear you had such a good experience during your time with us. This the level of care we always aim to achieve within the Trust and we will be sharing this feedback with our staff.