Waterloo Medical Centre - Ratings and reviews
Reviews
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 11 March 2024
I had a recent injury. I was given appointment with the practice physiotherapist. He helped a great deal and I was glad it also took work of the doctor. Appointments are hard to get sometimes but having spoken to friends re their experiences at their practices I am convinced Waterloo is streets ahead of other surgeries both in accessibility and quality of GPs. The nurses are also clearly top quality. Well done to all.
Visited February 2024
Waterloo Medical Centre has not yet replied.
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Review titled Joke 6 weeks plus to see a doctor
Rated 1 star out of 5
by Matthew - Posted on 03 February 2023
Joke 6 weeks plus to see a doctor. In agonising pain and have been for past two weeks with inflammation of the ribs. Can’t get an appointment for 6 weeks and had to go to walk in centre again to get seen. Really is a joke this in the uk now.
Visited February 2023
Waterloo Medical Centre has not yet replied.
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Review titled Terrible practice
Rated 1 star out of 5
by Anonymous - Posted on 12 December 2022
I have copd that has not been checked for three years asthma nurses say they have nobody qualified to do spirometry test which should be done yearly all you get is a questionnaire on paper to ask how you are breathing ask for an appointment and very rude receptionist say you can only phone at 8am for appointments wich if you can get through they say are all gone but surgery is like a ghost town I feel my condition is deteriorating and this doctors offers no help whatsoever even phoned lung foundation who said contact gp I am at my witts end and don't know where they to turn please avoid this surgery if you value your health
Visited December 2022
Review titled Waterloo Medical Centre
Replied on 10 January 2023
Dear Patient Sorry you feel that you are not satisfied with the service from the practice. Spirometry was suspended due to covid 19. The practice pharmacist who performed spirometry has since left the practice and we have now recruited a new pharmacist who is completing her spirometry training this month (January) and she will be managing our list of COPD patients. As you have posted anonymously please contact the Practice Manager Sue Bowe to discuss the matter further. Kind Regards Sue Bowe
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 January 2023
Me and my family are so glad to have this as our doctors. They are always so helpful and kind and we trust them with our lives. Never had a problem getting an appointment or advice when it is needed and the doctors and nurses are caring and helpful and very professional
Visited November 2022
Review titled Waterloo Medical Centre
Replied on 10 January 2023
Dear Patient and family, Many thanks for your positive feedback and I will pass on your feedback to all the staff at the practice. Kind regards Sue Bowe Practice Manager