Connect Health - Ratings and reviews
Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Susanna Parnham - Posted on 16 April 2024
I was offered 3 shock wave therapy treatments by Connect Health for my right hip bursitis. The treatments were a little painful but has helped a lot as my bursitis pain in my hip is a lot more manageable. I have been given follow on physio exercises to continue strengthening the area.
Visited April 2024
Review titled Connect Health
Replied on 18 April 2024
Dear Susanna Thank you for taking the time to feedback such lovely comments. I will ensure they are passed onto my colleagues. I wish you well for the future. Regards Lesley Crosby Director of Governance and Quality
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Review titled Helpful and friendly
Rated 5 stars out of 5
by RMcC - Posted on 09 April 2024
I was seen on time, and the practitioner I saw was friendly and helpful. He spent quite a bit of time assessing the issue and devising a set of exercises that would help.
Visited April 2024
Review titled Connect Health
Replied on 09 April 2024
Good afternoon Thank you for taking the time to share such positive feedback and I will ensure your feedback is shared with all staff. Kind regards Lesley Crosby, Director of Governance and Quality
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Review titled Good lessons
Rated 5 stars out of 5
by Frank luffman - Posted on 08 April 2024
Execise program was good. Learnt a lot on how to go forward with the exercises i undertook. Looking to carry on with the program to strenghten my arms and shoulders.
Visited April 2024
Review titled Connect Health
Replied on 09 April 2024
Dear Frank Thank you for taking the time to share such positive feedback and I will ensure your feedback is shared with all staff. Kind regards Lesley Crosby, Director of Governance and Quality
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Review titled Good service
Rated 5 stars out of 5
by Isabella fowler - Posted on 21 April 2024
I had experience hip pain before attending. The physio gym has helped to relieve the pain and I feel more confident in everything I do. The physiotherapist also showed me exercises which relieved a muscle I had pulled in my back. Both physiotherapists are very supportive and I would recommend anyone who is given the opportunity to attend the gym physiotherapy. Connect administration are also very helpful. Thank you to all involved with this service.
Visited April 2024
Review titled Connect Health
Replied on 22 April 2024
Good morning Isabella Thank you for taking the time to provide us with such lovely comments. I will ensure they are shared with my colleagues. I wish you well for the future. Regards Lesley Crosby Director of Governance and Quality
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 20 April 2024
Really impressed with how efficient the service was. From initial contact to my inperson appointment I felt very well looked after
Visited April 2024
Review titled Connect Health
Replied on 22 April 2024
Good morning Thank you for taking the time to provide us with such lovely feedback. Comments such as this mean so much to my colleagues and I will ensure they are shared. I wish you well for the future. Regards Lesley Crosby Director of Governance and Quality
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Review titled Great pathway
Rated 5 stars out of 5
by C Porter - Posted on 05 April 2024
After the initial assessment I was booked into the 6 week gym course. This has been a great help and I have improved so much,this has given me so much confidence and made me stronger and I will now be able to continue exercising and enjoy getting fit again. The staff members were with you all the way with help and advice. Thankyou.
Visited April 2024
Review titled Connect Health
Replied on 08 April 2024
Good morning Thank you for taking the time to share such positive feedback and I will ensure your feedback is shared with all staff. Kind regards Lesley Crosby, Director of Governance and Quality
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Review titled Great Clinic
Rated 5 stars out of 5
by Alma Richardson, - Posted on 03 April 2024
Polite staff throughout. Thorough treatment. Although the injection itself hurt a little, the outcome is great. I can now walk about and remain independent in my open home. Still have pain but can walk without the excruciating pain.
Visited March 2024
Review titled Connect Health
Replied on 08 April 2024
Good morning Alma Thank you for taking the time to share such positive feedback and I will ensure your feedback is shared with all staff. Kind regards Lesley Crosby, Director of Governance and Quality
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Review titled Great practice
Rated 5 stars out of 5
by Rosemary Mawer - Posted on 08 March 2024
It has took a long time but I feel what they did for me improved my hip. Just takes so long .waiting for appointments was the hard part. They were very helpful and patient with Me. I didn't like the gym sessions but they helped me through them.
Visited March 2024
Review titled Connect Health
Replied on 14 March 2024
Dear Rosemary Thank you for taking the time to provide us with some feedback. I am glad we have been able to help. I am sorry for any wait you experienced and we are constantly working to reduce the waits our patients experience. I wish you well for the future Regards Lesley Crosby Director of Governance and Risk
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Review titled I felt hope .
Rated 5 stars out of 5
by Anonymous - Posted on 06 April 2024
I was referred to Connect Health by my… I was referred to Connect Health by my GP for a course on Pain management. I have paid privately for physio and chiropractic treatment and taken part in exercise classes and couldn’t bear the thought of having to constantly to be in pain. I wasn’t sure the Pain management course would be able to help if it was online with no sight of my injury, no physical manipulation etc. However, I was wrong, so wrong. Firstly, the facilitators were so welcoming, friendly and relatable and then the other participants turned out to be just like me; people plagued by chronic pain. Along with constant pain can come depression and despair and I certainly was in that category. The course starts by validating our pain and I have to say that was so empowering. For the 6 weeks we were introduced to many different tools that I have found invaluable and at last I am feeling the benefit of using them. I found the course leader to be quite inspirational, I felt he understood my feelings and how my pain was affecting my life but I never felt judged. I would highly recommend this course if you feel you need more than medication and you have an open mind.
Visited March 2024
Review titled Connect Health
Replied on 08 April 2024
Good morning Thank you for taking the time to share such positive feedback and I will ensure your feedback is shared with all staff. Kind regards Lesley Crosby, Director of Governance and Quality
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Review titled 5 star 🌟
Rated 5 stars out of 5
by Helen - Posted on 08 April 2024
I have been under connect health since December-April for ligament tears. Slowly but surely, they have helped to not only build up my strength and stability in my ankle, bringing me back from being non weight baring and uses crutches to walking and building up to my usual life activities and returning to work. Its been a long and painful at times journey with clinic and gym sessions and have found everyone to be calm, friendly and professional, they are always understanding, compassionate in my frustration and pain at my worst. Finding a way to laugh rather than cry at times. Advising on better strap support and my exercises, listening to what my body needed to get to this stage. I am so grateful.
Visited March 2024
Review titled Connect Health
Replied on 09 April 2024
Dear Helen Thank you for taking the time to share such positive feedback and I will ensure your feedback is shared with all staff. Kind regards Lesley Crosby, Director of Governance and Quality