Hobs Moat Medical Centre - Ratings and reviews
Reviews
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Review titled Exceptionally caring highly professional practice
Rated 5 stars out of 5
by Mrs sham - Posted on 22 April 2024
Review about my medication , reassurance provided , explaination given as to why the swelling in my feet . All my current medications , & the replacements , their reasons for change explained .
Visited April 2024
Hobs Moat Medical Centre has not yet replied.
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Review titled First class service
Rated 5 stars out of 5
by Alan Francis - Posted on 16 April 2024
Notification of my blood test highlighting a potential issue was handled in a very professional and efficient manner by Dr Malde
Visited April 2024
Hobs Moat Medical Centre has not yet replied.
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Review titled Good medical care
Rated 3 stars out of 5
by Anonymous - Posted on 17 April 2024
I received good medical care from my GP, and would like to thank him for being so helpful. As with all GP surgeries getting an appointment is something that needs addressing in the NHS the current system is totally broken.
Visited April 2024
Hobs Moat Medical Centre has not yet replied.
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Review titled Brilliant practice
Rated 5 stars out of 5
by Laura - Posted on 23 April 2024
Great surgery and great doctors. Very happy with my experiences with the surgery over the last 15 years. I called in yesterday with a small emergency and was seen and had the problem sorted super fast. Thank you!
Visited April 2024
Hobs Moat Medical Centre has not yet replied.
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Review titled Great practise
Rated 5 stars out of 5
by Janet Torpey - Posted on 19 April 2024
It is sometimes hard to get an appointment but overall have never had to wait longer than a week to see a gp and when I do see a gp their service is excellent, special shout out to dr ridge who has helped me in so many ways emotionally and physically.the practise is clean and has a welcoming environment
Visited April 2024
Hobs Moat Medical Centre has not yet replied.
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Review titled Awful
Rated 1 star out of 5
by Charlie - Posted on 24 April 2024
Rang everyday at 8.30 for three weeks carnt get an appointment my test result was back in January and have not discussed my test result even though it’s showing on my nhs app as abnormal test result doctors are a joke every time I go there it’s empty so I don’t see how the appointments are all booked up
Visited April 2024
Hobs Moat Medical Centre has not yet replied.
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Review titled Feedback
Rated 5 stars out of 5
by Sharon - Posted on 15 March 2024
The Doctor patiently listened to my health concern and worries. His friendly but professional manner put me at ease. He completed a thorough examination and was clear and reassuring about the outcome. I felt that he listened to my concerns and I was happy with his advice.
Visited March 2024
Review titled Hobs Moat Medical Centre
Replied on 18 March 2024
Thank you for leaving a great review - the team as a whole are striving to build the practice to be an asset to the community
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Review titled No one is answering the phones
Rated 1 star out of 5
by Anonymous - Posted on 11 March 2024
Phoned the surgery on many occasions, automated queuing service that cut me off twice, 15 mins and 45 mins! Service is terrible, had to drive to surgery with a bad back, 3 cars on car park and 2 people waiting in the waiting room! What is seriously going on?? Shocking service!!
Visited March 2024
Review titled Hobs Moat Medical Centre
Replied on 18 March 2024
I'm sorry you had a bad experience with the telephone system, the reception staff are answering all call that come through, the issue you had of "being cut off" is not a member of reception cutting you off - it is in fact an IT issue that sits with the telephone service supplier - if this happens again please let us know as we escalate all instances like it.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 December 2023
The nurse and doctor today couldn't do enough to help me and allay my concerns today. They were both very supportive to me.
Visited December 2023
Hobs Moat Medical Centre has not yet replied.
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Review titled Efficient and friendly
Rated 5 stars out of 5
by Anonymous - Posted on 05 January 2024
I have had ongoing care over the last few month, the reception staff and clinicians were all friendly and professional, I have been very well looked after and referred promptly, thank you
Visited December 2023
Hobs Moat Medical Centre has not yet replied.