Swan Medical Group - Liss Surgery
Hill Brow Road, Liss, GU33 7LEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled obstructive attitude at petersfield previously brilliant
Rated 3 stars out of 5
by andrew fricker - Posted on 29 April 2024
im pleased to read bad reviews..swann reception team petersfield are annoying and obstrutive where previously they were all brilliant at different surgeries.... Andy.Bsc.mecheng.1979Soton...cancer13years..(24 hour carer for my mother 96 cant walk)..............................................
Visited April 2024
Swan Medical Group - Liss Surgery has not yet replied.
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Review titled Doomed
Rated 2 stars out of 5
by Anonymous - Posted on 17 April 2023
I have been with Liphook and Liss surgery since 2010. It was fantastic up until the merger with Swan medical group. The receptionist were amazing. Now, it takes on average 30 minutes just to get through and when you do the receptionists are abrupt, where as before most of the receptionists knew who you were when you gave your name and were compassionate. You cannot make a face to face appointment unless a doctor (whom you may or may not know) deems it necessary. I am seriously considering moving to another practice
Visited April 2023
Swan Medical Group - Liss Surgery has not yet replied.
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Review titled Unfortunate change to the surgery arrangements.
Rated 1 star out of 5
by Anonymous - Posted on 17 November 2022
It was a brilliant surgery dealing with people in the village. Now it is huge and appointments improves to make. And you never get beyond the receptionist who is not even in our doctor’s surgery. It is like they have become really big but cut half the staff.
Visited November 2022
Swan Medical Group - Liss Surgery has not yet replied.
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Review titled Liss was fantastic before merging with The Swan Surgery
Rated 2 stars out of 5
by Anonymous - Posted on 24 November 2022
Since the merger, prescription wait times have increased and getting an apointment at a time to suite is very hard work indeed. All receptionists, GPs and nurses I have met have been excellent. It has so far, taken over 4 months to process a SAR (Subject Access Request). I submitted one before the merger and recieved this informagtion very swiftly within about 2 weeks. I have chased up the current SAR 5 times now since mid july - spent around 4-5 hours doing so and had no reply at all. The statutory time frime for response in one calander month. This is beyond fustrating now!
Visited July 2022
Swan Medical Group - Liss Surgery has not yet replied.