Farnham Road Practice - Ratings and reviews
Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Stefan Gyurov - Posted on 05 April 2024
Mr Weronika was very kind to me and I am satisfied on visiting this morning Farnham peace. Thanks Mr. Weronika
Visited April 2024
Farnham Road Practice has not yet replied.
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Review titled A great gp surgery
Rated 5 stars out of 5
by Shumaila Bukhari - Posted on 20 September 2023
I have been taken good care of and I’ve been listened to from beginning of my pregnancy until now I’m at 29 weeks + if I have any concerns or questions they are followed up and if no appointments are available I have still received a call back from a gp or health care practitioner thank you.
Visited September 2023
Farnham Road Practice has not yet replied.
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Review titled Reception
Rated 4 stars out of 5
by Anonymous - Posted on 24 August 2023
I was standing at the counter in front of the receptionist just about to speak to him & he told me to wait a minute & called a woman from the back of the queue who he attended to while I & the people in the queue waited . She was a young woman not invalid in any way & I couldn't see any reason to call her from the back of the queue. Her appointment was 9.40 & mine was 9.30 , the time that I was waiting 0n todays date , 24/8/2023
Visited August 2023
Farnham Road Practice has not yet replied.
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Review titled No medication
Rated 1 star out of 5
by Anonymous - Posted on 26 August 2023
I ordered my prescription on 22nd via mygp app. On Friday 25th I looked at the app and it still says Requested-22nd August. So I phoned the surgery and was told that it would be dealt with today. I did tell them that I will running out of one of the medication over the weekend. Guess what checked today Saturday 26th and it still says Requested-22nd August. Also the place where I get my medication from takes 48 hrs to process the order. So now won't have the new medication until next weekend so that will be 5 days without this medication.
Visited August 2023
Farnham Road Practice has not yet replied.
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Review titled Terrible
Rated 1 star out of 5
by Anonymous - Posted on 31 July 2023
Terrible surgery, nobody picks the phone up. Was on the phone for over 2 hours trying to do something very simple. Not enough receptionists although plenty of doctors who are all picking up a healthy salary. Pay to get more front of house staff.
Visited July 2023
Farnham Road Practice has not yet replied.
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Review titled The doctors at Farmham Rd surgery
Rated 4 stars out of 5
by Anonymous - Posted on 11 August 2023
Thank you to the doctor that sent me to Wexham hospital they found a cancer in my voice box and for the swift work of all the hospitals I am have attended
Visited June 2023
Farnham Road Practice has not yet replied.
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Review titled Appalling
Rated 1 star out of 5
by Gemma - Posted on 26 May 2023
Consistently unable to get an appointment. Have resorted to recording evidence daily to show I am unable to book e-consults, get an appointment through telephone or the Apps. Have been ignored through email requests, have been dismissed of symptoms for years only to get a diagnosis of a progressive disease and they offer no support for pain management or had no idea of a specialist clinic I could have attended. Absolutely desparate for some care from the doctors and the reception staff are extremely rude, ignorant, lack empathy and dismissive. Currently seeking legal advice against this surgery and those who have been involved with dismissing my need for care and treatment and to find an alternative doctors surgery.
Visited May 2023
Farnham Road Practice has not yet replied.
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Review titled Ridiculous
Rated 1 star out of 5
by Paul - Posted on 30 December 2022
Let me set 1 thing straight I have been a patient at this surgery for 38+ years so when I comment I have had a lot of experience. The surgery has far far too many patients, not enough staff and they lately rely on telephone calls to treat patients. I have recently had a severe cough to the point I was coughing so hard I was producing blood clots. I managed to get an appointment. I arrived early as I never want to be late. The Dr however 45 mins late and when seen it was like a conveyor belt. Oh you had asthma as a child you’ve had Covid it’s something to do with that. Here have this inhaler if it’s not better in a month come back and see me. A week later I was alot worse, contacted 111 who got a Dr to speak to me. No sounds like a chest infection. Antibiotics prescribed and cleared up in a few days. I now get a message saying a dr has booked a phone consult for my blood sugars. I let them know I won’t be able to make the appt as I’ll be on a flight I get told well I can’t see any appts past x date. So I advise well I will not be able to answer and I’m away till end of the month. Receptionist advises she will speak to someone. 15 mins later I get a call saying I’ll receive a call the following day. Now today I get a text message saying my appointment will now be tomorrow “during the day”! I have tried contacting the surgery to no avail to advise I’m on a night shift so will be asleep. Looks like they may be wasting time to try and get a hold of me but I have tried to tell them. They are just ridiculously hard to talk to!
Visited December 2022
Farnham Road Practice has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2022
I recently registered at the practice, the support staff and medical staff have shown dedication and professionalism in ensuring that I get the optimum care including booking telephone and face to face consultation. I have regular follow up clinics without have to 'chase'. The phone service can get busy but this is common with most NHS services and can only improve with better resourcing. Overall a good service.
Visited October 2022
Farnham Road Practice has not yet replied.
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Review titled Great service
Rated 4 stars out of 5
by Anonymous - Posted on 12 August 2022
I was really impressed with the service I got today when booking an appointment via econsult. Placed a request at 8am I got a call from a GP at 2pm, brought in for a face to face at 4pm and no waiting in the waiting room!Surgery clean and calm, GP very professional and empathetic.Very satisfied. Thank you to all at the surgery for all you do, despite being so stretched.
Visited August 2022
Farnham Road Practice has not yet replied.