Patford House Partnership - Ratings and reviews
Reviews
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Review titled Great care
Rated 5 stars out of 5
by Christine Meyer - Posted on 10 April 2024
The doctor was very professional, helpful and caring. He listened and explained in detail why he was referring me and what would be entailed in testing and possible treatments that might be offered. I left the surgery feeling that progress was being made.
Visited April 2024
Review titled Patford House Partnership
Replied on 15 April 2024
Dear Christine, Thank you for sharing your positive experience! We are pleased to hear that you found our doctor professional, helpful, and caring. It's our aim to ensure clear communication and a supportive environment for all our patients. Kind Regards, Julie Taylor - Operations Manager
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Review titled Doctor’s appointment
Rated 5 stars out of 5
by Tony Wheeler - Posted on 19 April 2024
The appointment was professional helpful and everything that could be reasonably expected. It’s a great pity I had to travel to Calne when I reside 200 yards from the Sutton Benger surgery. It is appreciated that it was an emergency appointment but there was a doctor on duty at the Sutton Benger surgery. Treatment great, management poor
Visited April 2024
Patford House Partnership has not yet replied.
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Review titled Professional and informative visit
Rated 5 stars out of 5
by Kerry Burks - Posted on 21 April 2024
On attempting to obtain a first repeat prescription for my HRT I was quickly informed a review was required via text providing me with the link to quickly and easily make the appointment online of which there was a good choice of dates and times available. The appointment itself was prompt, professional and extremely informative. I found the online service very easy to use and received regular text messages to ensure the encounter was smooth and stress free.
Visited April 2024
Patford House Partnership has not yet replied.
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Review titled Lovely doctor
Rated 5 stars out of 5
by Jo Williamson - Posted on 12 April 2024
Very quick, didn’t have to wait long. Doctor was fantastic, really listened and helped. I was made to feel very relaxed and it was very easy to talk to the doctor. She made me feel very comfortable
Visited April 2024
Review titled Patford House Partnership
Replied on 15 April 2024
Dear Jo, Thank you for sharing your experience! We are pleased to hear that your visit was efficient and comfortable. Our team strives to provide attentive care, ensuring every patient feels relaxed and heard. We appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Prompt service
Rated 4 stars out of 5
by Frank Edwards - Posted on 16 April 2024
I followed up a diagnosis - I was seen very quickly, with several appointment options, and I was referred to a hospital immediately.
Visited April 2024
Review titled Patford House Partnership
Replied on 18 April 2024
Dear Frank, Thank you for your kind feedback! It was our pleasure assisting you with your diagnosis and ensuring prompt follow-up care. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great GP
Rated 5 stars out of 5
by Anonymous - Posted on 05 April 2024
The GP we saw was professional, caring & knowledgeable. She treated us with respect & listened carefully to what our concerns were. Rather than just treating the symptoms she is trying to get to the bottom of the cause
Visited April 2024
Review titled Patford House Partnership
Replied on 05 April 2024
Dear Patient, Thank you for your positive review! We are pleased to hear that you had a positive experience with our GP and felt respected and listened to during your visit. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Amazing doctor
Rated 5 stars out of 5
by Tamsin Treves - Posted on 27 April 2024
I took my daughter to this surgery for the first time. The doctor was so patient with my 14 year old. Spent time explaining her breathing issues and how to treat this. He listened to her and was extremely understanding. Sorry I cannot remember his name. But he rides a motor bike
Visited April 2024
Patford House Partnership has not yet replied.
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Review titled Great team
Rated 4 stars out of 5
by Lorraine Boyd - Posted on 17 April 2024
I came away from my appointment feeling as though I had been really listened to and hadn’t been wasting the practitioner’s time.She was lovely to talk to and rang me with a message about something that she wasn’t quite sure of the next day. I felt very grateful to have seen her.
Visited April 2024
Review titled Patford House Partnership
Replied on 18 April 2024
Dear Lorraine, Thank you for sharing your experience! We are pleased to hear that you felt heard and valued during your appointment. Providing attentive care is a priority, and we are glad you found our practitioner friendly and communicative. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled What you'd expect from a NHS practice
Rated 5 stars out of 5
by Roland Whyte - Posted on 13 April 2024
The doctor I saw completed my referral to a consultant fast. Hopefully I want have to wait to long for an appointment.
Visited April 2024
Review titled Patford House Partnership
Replied on 15 April 2024
Dear Roland, Thank you for your feedback! We are pleased to hear that your referral process was expedited. We understand the importance of timely care and hope your appointment with the consultant is scheduled as soon as possible. Kind Regards, Julie Taylor - Operations Manager
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Review titled Welcoming and professional
Rated 5 stars out of 5
by Ken Speechley - Posted on 21 April 2024
The staff and Doctor were caring and thorough. I felt that they had my best interests at heart.The surgery is a pleasant and welcoming.
Visited April 2024
Patford House Partnership has not yet replied.