Ratings and reviews
Reviews
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Review titled Good practice
Rated 4 stars out of 5
by Mojo - Posted on 16 April 2024
A doctor really helped me and my daughter with different things and I really appreciate that. We want to thank her immensely
Visited April 2024
Valentine Health Partnership has not yet replied.
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Review titled Good Team
Rated 5 stars out of 5
by Anonymous - Posted on 09 April 2024
I find the team at Holbourne and Ferryview very helpful and understanding. If they can't help in a certain situation they all point me in the right direction
Visited April 2024
Valentine Health Partnership has not yet replied.
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Review titled All good when you get right support
Rated 4 stars out of 5
by Del - Posted on 22 April 2024
Manage to get appointment on the same day which is very surprising . Receptionist was very helpful and doctor I saw today was very helpful with my problem
Visited April 2024
Valentine Health Partnership has not yet replied.
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Review titled Kind, understanding and helpful doctor
Rated 5 stars out of 5
by MZS - Posted on 09 April 2024
Good listener and dealing with my issues. My blood test paper was not given. Do I receive it by post?
Visited April 2024
Valentine Health Partnership has not yet replied.
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Review titled Phone back 😮
Rated 4 stars out of 5
by Mr Kelly - Posted on 09 April 2024
Called the surgery around 08:10 , 30 ahead of me, however a msg said press 1 or 3 for ca back, I thought OK. Blow me down with a feather, received call back 25 minutes later. Excellent service 👍🏾
Visited April 2024
Review titled Valentine Health Partnership
Replied on 22 April 2024
Dear Mr Kelly, Thank you for taking the time to post your comments, about your recent experience with the practice.
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Review titled Excellent services
Rated 5 stars out of 5
by Anonymous - Posted on 24 April 2024
Very helpful when you call to make an appointment and you can opt to get a call back if the queue is long. The practice has excellent services and very clean. The staff are all polite and have empathy.
Visited April 2024
Valentine Health Partnership has not yet replied.
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Review titled It's an OK practice
Rated 2 stars out of 5
by Stuart harris - Posted on 09 April 2024
Only a certain receptionist is an excellent receptionist and only one doctor is an excellent doctor other doctors and employees not so much
Visited April 2024
Valentine Health Partnership has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Daniel Phillington - Posted on 28 March 2024
The woman that saw me was very engaged extremely helpful and friendly and listened attentively to what I had to say she genuinely cared and even provided further information for me to read and understand about my health. Her service was phenomenal she went the extra mile. Its nurses like that restore my faith in humanity I hope she truly gets the recognition she truly deserves. i was that impressed that I asked her whether there was anywhere I could provide feedback.
Visited March 2024
Review titled Valentine Health Partnership
Replied on 22 April 2024
Dear Daniel Phillington, thank you for leaving a 5* review. We are pleased to hear that you were happy with the care you received and will ensure your comments are passes to the nurse.
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Review titled Great practice
Rated 5 stars out of 5
by Lisa Malone - Posted on 11 March 2024
The doctor has listened and is trying his best to stop me from being in pain. He listened to me and explained what he was trying to do. Referred me to the appropriate people.
Visited March 2024
Valentine Health Partnership has not yet replied.
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Review titled Really nice receptionist
Rated 5 stars out of 5
by Anonymous - Posted on 25 March 2024
Another very good experience of the Holburne Rd team the doctor and staff were and are very professional thank you
Visited March 2024
Review titled Valentine Health Partnership
Replied on 22 April 2024
Dear Patient, thank you for your feedback. We are pleased to learn that your experience was a very positive and we are glad you find the Doctor and staff professional. We will feedback your comments to the team.