The Broadway Surgery - Ratings and reviews
Reviews
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Review titled Brilliant health care lady
Rated 5 stars out of 5
by William Miller - Posted on 02 May 2024
Health care lady who checked my blood pressure advised me how use econsult. doctor phoned as per email response and I saw doctor 1 hour after phone call brilliant system
Visited May 2024
The Broadway Surgery has not yet replied.
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Review titled Very Bad Practice
Rated 1 star out of 5
by Dini - Posted on 03 May 2024
I was booked to see an inhouse Physiotherapist but because I was late for just 9 minutes, I was sent away. Had I arrived on time or even before time I would have waited for at least 20mins or more. This does not make sense. Does it? Just to get to see my GP, it took me several months even though I have tried my best many many times in the mornings. A patient like myself with some serious conditions should be prioritised. But I wonder how do they assess. Since my precious GP has left or retired from this practice I have never been seen by anyone in this practice. It is sad and horrible.
Visited May 2024
The Broadway Surgery has not yet replied.
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Review titled Good Practice
Rated 5 stars out of 5
by Lorraine Edney - Posted on 29 April 2024
The Dr was very thorough with establishing what the cause might be and with advising/recommending self treatment or/and when to seek clinical treatment.
Visited April 2024
The Broadway Surgery has not yet replied.
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Review titled Great, responsive care
Rated 5 stars out of 5
by Anonymous - Posted on 26 April 2024
Once I managed to get a same day appointment, I had a telephone appointment with a Dr in the morning, which led to a face to face appointment in the afternoon, and an x-ray the next day. Quick, responsive, kind and smooth. Thank you.
Visited April 2024
The Broadway Surgery has not yet replied.
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Review titled Seen in a timely manner
Rated 5 stars out of 5
by Anonymous - Posted on 17 April 2024
I arrived a little early for my appointment and was seen straight sway. I was taken seriously by my GP and have been referred for a hospital scan. I was able to make the GP appointment within 2 weeks of telephoning. The telephone call took about 20 mins to get through but was worth it to get a booking.
Visited April 2024
The Broadway Surgery has not yet replied.
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Review titled So few appointments
Rated 3 stars out of 5
by JH8 - Posted on 12 April 2024
Dr was amazing but getting an appointment is a nightmare . Even when you get an e consult reply stating you’d be contacted within 48 hrs rarely happens .
Visited April 2024
The Broadway Surgery has not yet replied.
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Review titled Appalling communication
Rated 1 star out of 5
by Jay Gilbert - Posted on 10 April 2024
Despite 2 letters & 2 visits regarding my condition I was forced to go private through lack of communication by this surgery . I was then contacted to have further blood tests as I was told face to face by the receptionist that my last main blood test was corrupted . I then received 4 text reminders for my 12.10pm appointment and at 12.30pm I was asked by the nurse taking the bloods … why are you here ? Waste of everyone’s time
Visited April 2024
The Broadway Surgery has not yet replied.
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Review titled Very good experience.
Rated 5 stars out of 5
by Nawal - Posted on 18 April 2024
The phlebotomist I saw on the day was caring, professional, experienced, and empathetic. I loved the idea of having the phlebotomist service in the practice.
Visited April 2024
The Broadway Surgery has not yet replied.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Jacqueline knight - Posted on 09 April 2024
Doctors and receptionists are very warm and welcoming and helpful my doctor is willing to listen and help you instead of get you in and out quickly she spends time to be very help full in talking to you about my illness and medication great people to be around
Visited April 2024
The Broadway Surgery has not yet replied.
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Review titled Great practice
Rated 4 stars out of 5
by Fatima boutaib - Posted on 23 April 2024
It’s was good the doctor check my baby good and nicly and also she check me and give me some good advice
Visited April 2024
Review titled The Broadway Surgery
Replied on 23 April 2024
thank you for your positive feedback. It is always good for all staff to receive this for staff morale. Happy you are satisfied with our service. Practice manager