THE PINN MEDICAL CENTRE - Ratings and reviews
Reviews
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Review titled Very efficient service
Rated 5 stars out of 5
by COLIN FISHER - Posted on 27 April 2024
My wife and I had another COVID vaccination.The team were very efficient and welcoming explaining the procedure when we arrived. The doctor was pleasant and quick, well organised and caring In and out in 5 minutes!!!
Visited April 2024
THE PINN MEDICAL CENTRE has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Timir Palit - Posted on 09 April 2024
The response was very prompt. I was contacted without delay and the doctor was very helpful and caring.
Visited April 2024
Review titled THE PINN MEDICAL CENTRE
Replied on 18 April 2024
Dear Timir Palit We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of great standard. We are delighted that our doctor was very helpful and caring so your health concerns could be addressed. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us, as we are always looking for ways to improve our service. Your feedback will be past to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Prompt response
Rated 5 stars out of 5
by Kawsar Alibhai - Posted on 10 April 2024
Booked on patch with symptoms on Monday and same day got response to see GP and that was great.Got blood test and urine test next day and Doctor booked my appointment following week to discuss the results.
Visited April 2024
Review titled THE PINN MEDICAL CENTRE
Replied on 18 April 2024
Dear Kawsar Alibhai We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. We are also delighted that you received an appointment the same day through PATCHS to address your health concerns and that further test were booked for you. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us, as we are always looking for ways to improve our service. Your feedback will be past to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Good Practice
Rated 4 stars out of 5
by Bhavna Katwa - Posted on 10 April 2024
Was seen half an hour late, no apology. I should have requested telephone consultation as I was literally only 5mins with the Doctor. No physical checks hence telephone consult would have sufficed. She was new to the practice, not a Pinn Medical Doctor..
Visited April 2024
Review titled THE PINN MEDICAL CENTRE
Replied on 18 April 2024
Dear Bhavna Katwa We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of good standard. Sorry that you felt that your appointment could of been a telephone consultation, please accept our apologies for the clinic running late. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us, as we are always looking for ways to improve our service. Your feedback will be past to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Knowledgeable good practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 April 2024
The Go was very tentative caring and thorough and showed empathy with my situation. The surgery was very prompt in issuing medication after consultation and arranging a follow up course of action
Visited April 2024
Review titled THE PINN MEDICAL CENTRE
Replied on 18 April 2024
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of good standard. We are delighted that our doctor was tentative caring and empathic with your health concerns and medication was prescribed. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us, as we are always looking for ways to improve our service. Your feedback will be past to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Helpful practice
Rated 5 stars out of 5
by Sarah - Posted on 28 March 2024
Today I met a new doctor and she was reassuring and informative about my blood pressure. I was rather worried but in the end it was okay. She put me at ease and completely relaxed.
Visited March 2024
Review titled THE PINN MEDICAL CENTRE
Replied on 18 April 2024
Dear Sarah We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. We are also delighted that our doctor was reassuring and informative about your blood pressure. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us, as we are always looking for ways to improve our service. Your feedback will be past to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Professional and thorough
Rated 5 stars out of 5
by David Bruce Telfer - Posted on 29 March 2024
Dealing with my problem was thorough and considerate. Further review was arranged to eliminate possible more complex problems.
Visited March 2024
Review titled THE PINN MEDICAL CENTRE
Replied on 18 April 2024
Dear David Bruce Telfer We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. We also delighted that you have a review arranged to deal with any other health concerns. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us, as we are always looking for ways to improve our service. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Great service
Rated 5 stars out of 5
by Paul V - Posted on 28 March 2024
Arrived early for 10:00 blood test - all done by 9:55. Plenty of time left to collect a prescription!
Visited March 2024
Review titled THE PINN MEDICAL CENTRE
Replied on 18 April 2024
Dear Paul V We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of great standard. We are also delighted that you were seen early and that you had time to collect your prescription. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us, as we are always looking for ways to improve our service. Your feedback will be past to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Receptionists ?
Rated 1 star out of 5
by Anonymous - Posted on 03 March 2024
I went into the practice to book a prostate exam. The waiting room was totally empty, yet the receptionist told me I would have to book it online. I would dearly like to know what the receptionists actually do all day, if they haven't got time to simply use their computer to allocate an appointment for someone.
Visited March 2024
Review titled THE PINN MEDICAL CENTRE
Replied on 18 April 2024
Dear Patient Thank you for your feedback on the service you have received from the Pinn Medical Centre. We are sorry that you felt our services did not meet with your expectations. We would welcome the opportunity to address the concerns you have noted in your feedback. Please do contact the surgery on pinn.mc@nhs.net so that we can discuss your concerns. Kind Regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled First class
Rated 5 stars out of 5
by Elizabeth H - Posted on 09 December 2023
The doctor I saw was the best doctor I've seen in such a long time, so much better than my usual GP's. This is not my usual surgery, I was referred there for an ENT appointment. He was kind, caring and thorough. Would be more than happy to visit again at any time.
Visited December 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 13 December 2023
Dear Elizbeth We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. We are also delighted that the Doctor was kind, caring and thorough. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. Kind regards Patient Liaison Officer at the Pinn Medical Centre