SUTHERGREY HOUSE MEDICAL CENTRE - Ratings and reviews
Reviews
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Review titled Excellent Consultation
Rated 4 stars out of 5
by Sanjay - Posted on 02 February 2024
I had an appointment to see the physiotherapist at this Surgery. The assessment of my condition, an explanation, exercises, next steps and advice given was carefully explained. I left feeling more ch more informed and knowing what I can do to help manage the pain better whilst further tests are being done.
Visited February 2024
SUTHERGREY HOUSE MEDICAL CENTRE has not yet replied.
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Review titled Great specialist back care
Rated 4 stars out of 5
by Anonymous - Posted on 11 January 2024
The MSK Specialist was wonderful, thorough, kind, patient & really helpful & informative. She made a diagnosis & offered help & support + sent exercises to my mobile as a follow-up. Excellent
Visited January 2024
SUTHERGREY HOUSE MEDICAL CENTRE has not yet replied.
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Review titled Excellent Patient Care
Rated 5 stars out of 5
by Jane Barrett - Posted on 25 January 2024
Used the back pain service today and was very impressed. The MSK Specialist put me at ease straight away and took time to establish my patient history as well as carrying out a thorough examination and assessment of my condition. I was provided with information about anatomy, pain management and exercises, to support prevention of future episodes of back pain. The information was clear and understandable. Highly recommended
Visited January 2024
SUTHERGREY HOUSE MEDICAL CENTRE has not yet replied.
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Review titled Arthritis support
Rated 5 stars out of 5
by Anonymous - Posted on 14 January 2024
The analysis of my X-rays, exploring and explaining options, proving detailed information and ongoing support was all first rate. Hugely appreciative. Thank you.
Visited January 2024
SUTHERGREY HOUSE MEDICAL CENTRE has not yet replied.
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Review titled Helpful Practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 January 2024
Have been a patient for a number of years . Even when stretched they will always find time to get back to you. This was the case recently when I phoned with a problem and was seen within a few hours . The doctor taking time to ask of my general health and issues concerning me . I was very pleased with the time taken to listen to me during my appointment.
Visited January 2024
SUTHERGREY HOUSE MEDICAL CENTRE has not yet replied.
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Review titled Prescription Fiasco
Rated 2 stars out of 5
by Heather Sword - Posted on 25 January 2024
Recently diagnosed with borderline glaucoma on 2nd January by Community Health & Eyecare who prescribed Bimi and who also sent the prescription through to Suthergrey House for repeat use. Experienced problems with Bimi as I couldn't squeeze the bottle due to rheumatoid arthritis in my hands and contacted Community Health & Eyecare19/01/2024 who sent a new prescription using a different brand of bimi through to Suthergrey. On 22/01/2024 I went to Suthergrey as a walk in and asked whether they had received the prescription - they hadn't, walked to Community Health & Eyecare who printed out the prescriptions for me and duly took them to Suthergrey where the staff were very helpful and put it on their system and later texted me when I could pick the medication up from the pharmacy. However, Suthegrey had input the original prescription of Bimi which I could not use; contacted Community Health & Eyecare to find a squeeze aid to help me with the drops, none available (also tried Boots, Hintons). Community Health & Eyecare sent another new prescription marked urgent to Suthergrey on 23/01/2024 and I rang them later that day to see when I could pick it up. I was told that prescriptions take around 4 days which I questioned as it had been marked urgent but to no avail. I rang again on 24/01/2024 but was told no it was with the Doctor; by this time I am very concerned, anxious and worried and went to the pharmacy just before closing hoping the prescription would be there - it wasn't. Phoned Suthergrey 25/01/2024 explained the prescription had been with the Doctor the previous day, the outcome being the prescription was not ready. Shall ring again tomorrow (26/01/2024) I am upset with this system which does not adequately look after the patient, it is worrying when my sight is threatened and don't know what to expect with glaucoma.
Visited January 2024
SUTHERGREY HOUSE MEDICAL CENTRE has not yet replied.
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Review titled Very efficient
Rated 5 stars out of 5
by Anonymous - Posted on 29 January 2024
I received clear and helpful advice, followed by an Xray and follow up telephone appointment to discuss treatment plan.
Visited December 2023
SUTHERGREY HOUSE MEDICAL CENTRE has not yet replied.
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Review titled fast service seen right away
Rated 4 stars out of 5
by Della McGowan - Posted on 19 December 2023
I managed to get an appointment on the same morning as I had a concern about my health and was seen before my appointment time, the doctor was reassuring
Visited December 2023
SUTHERGREY HOUSE MEDICAL CENTRE has not yet replied.
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Review titled Great consultation
Rated 3 stars out of 5
by Mario - Posted on 13 December 2023
I was referred to the MSK consultant at the surgery. She was extremely helpful, knowledgeable and took a lot of trouble to explain everything to me . I really felt she cared. So nice to deal with a motivated professional who has a passion for her work, and for caring for her clients . Thank you
Visited December 2023
SUTHERGREY HOUSE MEDICAL CENTRE has not yet replied.
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Review titled Improved practice
Rated 4 stars out of 5
by Anonymous - Posted on 20 November 2023
I attended an appointment with MSK specialist who was both very knowledgeable and took time to listen. Demonstrated understanding in the chosen area and then broke it down for me with steps I need to take to help improve my issue.
Visited November 2023
SUTHERGREY HOUSE MEDICAL CENTRE has not yet replied.