Jenner Healthcare
Wisbech Road, Thorney, Peterborough, Cambridgeshire, PE6 0SDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Shocking treatment
Rated 1 star out of 5
by Anonymous - Posted on 16 February 2024
Was called by the surgery on Monday and told I needed stronger antibiotics, it’s now 5pm on Friday and after 2 phone calls chasing my prescription that they told me I needed, still have nothing. Disgusting
Visited February 2024
Jenner Healthcare has not yet replied.
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Review titled Terrible Service
Rated 1 star out of 5
by Andy Hill - Posted on 10 February 2024
My wife rang about our 4 year daughter as she had been having a high temperature and a bad cough. My wife asked for an Appointment to see a doctor and was asked by the Receptionist if it was really Necessary for our daughter to see a doctor because apparently according to the none medically trained receptionist a temperature of 39°c in a 4 year old is normal We Eventually got to see the nurse who said ny daughter had a virus and we should continue with calpole and to come back if her temperature spikes again Last night her temperature spiked again and we had to take her to the hospital where she was Diagnosed with tonsillitis and finally given some antibiotics Absolutely Appalling service the manger of that practice needs to remind her Reception staff what there role and job Actually is
Visited February 2024
Jenner Healthcare has not yet replied.
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Review titled unhelpful and dismissive
Rated 1 star out of 5
by Anonymous - Posted on 20 February 2023
Impossible to get any sort of appointment. Receptionist extremely unhelpful and dismissive when you finally manage to get through on the telephone. I found very humiliating questioning me on the phone regarding my need to see a gp. Basically, the receptionist decides whether or not a person needs medical attention.
Visited February 2023
Review titled Jenner Healthcare
Replied on 22 February 2023
Good morning Thank you for your feedback regarding the reception team and appointment availability. I am sorry you have felt the need to complain. Please can i ask that you call the Practice and ask to speak to me to help deal with your query? Claire Smitheringale Practice Manager Jenner Healthcare.
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Review titled rude receptionist
Rated 1 star out of 5
by gman - Posted on 02 November 2022
terrible horrible rude telephone manner from the receptionist i spoke to after they messed up my repeat prescription. very very unhelpful when because of there mistake i had no medication. hopefully the person in question will act the same in front of a manager and get the sack.
Visited November 2022
Jenner Healthcare has not yet replied.