Appletree Medical Practice - Ratings and reviews
Reviews
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Review titled Bad at dealing with Sick Notes
Rated 3 stars out of 5
by Anonymous - Posted on 03 November 2023
So I had surgery on the 20th of October and I’ve been trying to attain a sick note from the GP. This keeps being refused even though I am incapable of driving or walking currently. The reason I keep getting is it has to be the hospital as they gave me the original. From speaking to the hospital, this is not the case as they can only provide the initial as I’ve been discharged and do not require a follow up appointment. Even though the hospital have rang up the practice and requested them to provide me a sick note, this is still being refused. This is the first time I have needed a sick note and they have me feel throughout this experience that my health does not matter and that it is not an urgent reason to have a sick note after surgery.
Visited November 2023
Review titled Appletree Medical Practice
Replied on 03 November 2023
Dear Patient, Thank you for your feedback and I am sorry you have had a negative experience. On reviewing the information provided, I can confirm that the duty to provide a medical statement (sick note) rest with the doctor who has clinical responsibility for the patient at the time. Hospitals are required to provide all statements for Social Security and Statutory Sick Pay purposes and statements for both inpatients and outpatients who are incapable of work. DWP have reminded hospital doctors of their responsibility to issue Med 3s in guidance which has been published on the DWP website and sent to Chief Executives of all NHS Trusts in England and Health Boards in Scotland and Wales. If you are still struggling to obtain your sick note from the hospital, I would be happy to help facilitate this, please do not hesitate to contact me. Regards Lianne Burke Practice Manager
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Review titled Amazing service!
Rated 5 stars out of 5
by R Fallows - Posted on 08 December 2023
I know there is such a lot of bad press surrounding GP surgeries at the moment but I honestly can't fault Appletree. I can get through on the phone and make appointments when necessary. I turned up today and was 5 mins early, had just sat down and was called straight in. I couldn't believe it. I was greeted with a smile and warm welcome from the doctor and the receptionist. Just want to say a big thankyou to the surgery and NHS in general.
Visited November 2023
Review titled Appletree Medical Practice
Replied on 11 December 2023
Thank you very much for taking the time to leave a positive review. I will feedback to the Appletree Team, which I know will help keep a smile on their faces. Thank you
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 14 June 2023
I had my routine smear test and felt so well looked after. Very knowledgeable nurse who made me feel comfortable and was able to do the procedure quickly and effectively. Thank you!
Visited June 2023
Appletree Medical Practice has not yet replied.
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Review titled Friendly, airy, safe practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 May 2023
Had my first "over 40" health check, the nurse was very friendly, explained everything brilliantly and I was very happy with the whole experience.
Visited May 2023
Appletree Medical Practice has not yet replied.
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Review titled Lovely practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2023
Recently moved to this practice and can honestly say they have been excellent from start to finish. My son has a learning disability and the receptionist was kind, patient and friendly. The doctor was also amazing with him….so pleased we have joined.
Visited May 2023
Appletree Medical Practice has not yet replied.
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Review titled Pretty awful
Rated 1 star out of 5
by Djb - Posted on 27 April 2023
This practice keeps changing my doctor without my consent. When phoning for an appointment expect a lengthy pre-recorded message and general difficulty. Last time I was initially refused an appointment and - when I called again - given an appointment in three weeks time with a doctor that wasn’t my G.P. When trying to get help to get with a hospital referral I was told it’s not their job, I should chase it myself. It was hard to imagine how the service could get any worse but they manage to achieve it.
Visited April 2023
Review titled Appletree Medical Practice
Replied on 09 May 2023
Dear Patient, Thank you for your feedback. I am sorry you have had a negative experience at our surgery. It is difficult to accurately respond to anonymised reviews and I would be happy to discuss this further if you would like to contact me. Kind regards Lianne Burke Practice Manager
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Review titled Wonderful service
Rated 5 stars out of 5
by Sharon Orme - Posted on 07 March 2023
The practice have always provided kind, thoughtful and prompt service for myself and my family; an excellent practice with the highest standards of care
Visited February 2023
Appletree Medical Practice has not yet replied.
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Review titled Totally satisfied
Rated 5 stars out of 5
by Mike - Posted on 26 January 2023
Throughout many years as a patient of the Appletree practice I have always received excellent care and total satisfaction of the treatment received.
Visited January 2023
Appletree Medical Practice has not yet replied.
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Review titled Fantastic family
Rated 5 stars out of 5
by Mr k parkin - Posted on 05 January 2023
Really relaxed made me feel very comfortable and both nurses are really lovely , couldn't get better service even the receptionist was nice I am a new patient to this practice and I would be happy to send any of my family here
Visited January 2023
Appletree Medical Practice has not yet replied.
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Review titled Very good clinical/ medical treatment
Rated 5 stars out of 5
by Anonymous - Posted on 26 January 2023
I have had 2 recent consultations with a Registrar at the Appletree Medical practice Duffield Derbyshire. As I understand it a registrar is a fully qualified doctor who is undertaking training and clinical practice before then practicing as general practioner. The registrar I saw was excellent, a very good listener who took pains I thought to fully understand my medical concerns. They then undertook a thorough and sensitive physical examination before recommending appropriate treatments. I felt I was treated with the utmost respect during the whole consultation process each time I was seen by the registrar. My feelings on Appletree Medical practice with regards to my experiences are firstly that they are shown to be very good by dint of the fact that they are given registrars to train in the first place. And secondly that by introducing registrars to the practice it is an extra benefit to patients by having additional newly qualified doctors available for clinical duties/ needs. And thirdly it is helping the Nation by providing fully trained clinically experienced and practised general practioners.
Visited January 2023
Appletree Medical Practice has not yet replied.