You can also turn on British Sign Language (BSL) and read video transcripts.
Setting up the NHS App
Downloading the NHS App
How to download the NHS App on iPhone and Android devices
This video explains how to download the NHS App on iPhone or iPad from the Apple App Store and on Android devices from Google Play.
Media review due: 14 January 2029
Navigating the home screen
The NHS App home screen
This video explains the layout of the NHS App home screen and how to navigate to the main features, including requesting repeat prescriptions, booking appointments, and accessing your test results.
Media review due: 24 March 2029
Using the NHS App
Requesting repeat prescriptions
How to request a repeat prescription
This video explains how to request a repeat prescription in the NHS App.
Media review due: 24 March 2029
Managing appointments
How to manage your appointments
This video explains how you can manage any upcoming GP and hospital appointments through the NHS App.
Media review due: 24 March 2029
Checking test results
How to access your test results
This video explains how you can access your test results in the NHS App.
Media review due: 24 March 2029
Viewing messages
How to receive messages and turn on notifications
This video explains how to receive messages from your trusted healthcare providers and turn on notifications in the NHS App.
Media review due: 24 March 2029
Managing health services for others
How to manage health services for others in the NHS App
This video explains how you can manage health services for a child, family member or someone else you care for in the NHS App. This is also known as proxy access, linked accounts or switching profiles.
Media review due: 24 March 2029
Viewing documents
How to access your documents
This video explains how you can access your GP surgery and hospital documents in the NHS App.
Media review due: 24 March 2029
Requesting a letter or information
How to request a letter or information from your GP surgery
This video explains how you can request a letter or information, such as a fit note or test results, using the NHS App.
Media review due: 24 March 2029