Hurn Chemists

01603 623769 143 Unthank Rd, Norwich , norwich, NR2 2PE
Website address not added

News:

  • Patient survey 2018-19
  • Patient survey 2017-18
  • patient survey

Overview

NB UPDATE WE WILL BE OPEN SAT 26TH DEC 2020 10:00-12:30PM

Please click on the following link to find details of NHS pharmacies open on Bank Holidays and Public Holidays in Norfolk: http://www.england.nhs.uk/mids-east/mids-east-3/ea-at/pharmacy/  

Hurn Chemist will be closed on Bank Holidays and public holidays.

Friday 25th Dec 2020 Christmas Day 2020
Monday 28th Dec 2020 Boxing Day 2020
Friday 1st January 2021 New Year’s Day 2021
Friday 2nd April 2021 Good Friday 2021
Sunday 4th April 2021 Easter Sunday 2021*
Monday 5th April 2021 Easter Monday 2021
Monday 3rd May 2021 Early May Bank Holiday 2021
Monday 31st May 2021 Spring Bank Holiday 2021

Monday 31st August 2021  Late summer Bank Hol 2021

Opening times

Monday 09:00 - 18:30
Tuesday 09:00 - 18:30
Wednesday 09:00 - 18:30
Thursday 09:00 - 18:30
Friday 09:00 - 18:30
Saturday 09:00 - 17:30
Sunday Closed

Last verified on 01/11/2020

Departments and services

To search for a specific treatment, use our full list of departments

Latest news

Patient survey 2018-19

Every year we undertake an annual patient survey to enable our patients to provide valuable feedback on the services that we provide. The survey, undertaken by all community pharmacies in England, is called the Community Pharmacy Patient Questionnaire. The report of our survey results allows us to identify the areas where we are performing most strongly, the areas for improvement and the actions required to address issues raised by respondents.

Our reults for this year are as follows

Associated document

Hurn Chemist Patient Questionnaire (Responses).pdf (.pdf, 1.06 MB)

Last updated on 08 September 2019.

Patient survey 2017-18

overall satisfaction

Every year we undertake an annual patient survey to enable our patients to provide valuable feedback on the services that we provide. The survey, undertaken by all community pharmacies in England, is called the Community Pharmacy Patient Questionnaire. The report of our survey results allows us to identify the areas where we are performing most strongly, the areas for improvement and the actions required to address issues raised by respondents. Our results for 2017/18 are provided here.

 

The results of the patient survey for Hurn Chemist 2017-18 have now been analyzed and documented.

 

Taking everything into account including staff, the shop and the service provided the results are as follows:

75.8% excellent

23.5% very good

0.7% good

The comments we received this year include the following:

"Excellent all round! Saves doctor time frequently"

"This is not my nearest chemist but offers best service and advice"

"Knowledgable and helpful good links with local GPS and other services"

"Clean eficient no need to change"

"Always helpful"

 

 

 

 

Last updated on 25 March 2018.

patient survey

Patient Survey Hurn Chemist 2016-17

Every year we undertake an annual patient survey to enable our patients to provide valuable feedback on the services that we provide. The survey, undertaken by all community pharmacies in England, is called the Community Pharmacy Patient Questionnaire. The report of our survey results allows us to identify the areas where we are performing most strongly, the areas for improvement and the actions required to address issues raised by respondents. Our results for 2016/17 are provided here.

 

The results of the patient survey for Hurn Chemist 2016-17 have now been analyzed and documented.

 

Taking everything into account including staff, the shop and the service provided the results are as follows:

81% of respondents rated our services as excellent

18% of respondents rated our services as very good

1% of respondents rated our services as good.

 

Comments that we received this year included:

“excellent says it all”

“can’t fault anything”

“ it’s lovely the way it is””

“DO NOT CLOSE”

 

As a result of the questionnaire there are no major issues with the pharmacy or services and we shall continue to provide the community with the best service possible. We will endeavour to continue to provide the services to our patients and develop new services as they become available.  

 

Last updated on 19 March 2017.

Nearby Pharmacies

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Electronic Prescription Service

This pharmacy offers the Electronic Prescription Service, which allows you to choose or “nominate” a pharmacy to get your medicines or appliances from. Your GP then sends your prescription electronically to the place you have nominated, this means:

  • If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription, saving you time.
  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
  • You may not have to wait as long at the pharmacy as your repeat prescriptions could be prepared before you arrive.

Find out more

Last updated on 01 November 2020.