Norfolk and Norwich University Hospital

01603 286 286 Colney Lane , Norwich, Norfolk, NR4 7UY
http://www.nnuh.nhs.uk

4.5 out of 5 stars

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Based on 221 ratings for this hospital

Overview

The Norfolk and Norwich University Hospital is a modern teaching hospital and was formally opened by The Queen in 2004. The university hospital offers attractive and modern facilities for patient care. Our vision is to provide every patient with the care we want for those we love the most. Patients rate us highly in the Friends and Family test which asks people if they would recommend the service to someone else needing similar treatment. 

The Norfolk and Norwich University Hospital is an academic teaching centre that works in partnership with the University of East Anglia's Faculty of Medicine and Health Sciences.

Contact details, map and directions

Norfolk and Norwich University Hospital

Tel: 01603 286 286   Fax: 01603 287 547

Address: Colney Lane, Norwich, Norfolk, NR4 7UY

Website: http://www.nnuh.nhs.uk

Email: communications@nnuh.nhs.uk

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at Norfolk and Norwich University Hospital

This hospital is managed by Norfolk and Norwich University Hospitals NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
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% of registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

119% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

136% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test score: Staff - Work

61staff recommend this hospital as a place to work. 3475 responses. 7709 staff work at this trust.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 981 responses.

Friends and Family Test score: Inpatient

98%Patients recommend this hospital. 1204 responses

Friends and Family Test score: A&E

92%Patients recommend this hospital. 227 responses

Friends and Family Test score: Maternity

View maternity scores

Friends and Family Test score: Staff - Care

76staff recommend this hospital for care. 3475 responses. 7709 staff work at this trust.

More information about this data

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Absolutely superb hospital a credit to the NHS

Dear PALS Manager I am writing to let you know how much I appreciate the outstanding service and care that your staff provided for m...

20 June 2018

Excellent level of care

I attended the gastroenterology department for a routine bowel screening procedure. This was potentially an embarrassing procedure but t...

19 June 2018

Getting Nowhere

My consultant at James Paget referred me to the N&N for an operation. When nothing happened, I phoned to ask why I had no appointment...

14 June 2018

Cataract surgery

I recently had cataract surgery at the Nelson Day Unit and would like to say how grateful I am to all the staff for the kindness and care...

8 June 2018

Been left in pain unable to walk

Was sent to the minor injuries unit after being sent on a wild goose chase by A&E I was hoping that the immense pain in my foot would...

6 June 2018

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Last updated on 29 October 2015.

Information supplied by Norfolk and Norwich University Hospitals NHS Foundation Trust

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