Countess Of Chester Hospital

01244 365000 The Countess Of Chester Health Park , Chester, Cheshire, CH2 1HJ
http://www.coch.nhs.uk

4 out of 5 stars

Based on 116 ratings for this hospital

Overview

The Countess of Chester Hospital is a 600-bed,single site general hospital situated on the outskirts of Chester.


The Trust has over 3,000 employees and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 250,000 residents mainly in Chester and surrounding rural areas, Ellesmere Port and Neston and the Deeside area of Flintshire. More than 425,000 patients attend the hospital for treatment every year – ranging from a simple outpatient appointment to major cancer surgery.
We are the main Trust serving Western Cheshire Primary Care Trust, and provide services to approximately 30% of the population covered by Betsi Cadwaladr University Local Health Board in Wales. Welsh patients represent approximately one fifth of the workload of the Trust.


Our high clinical outcomes and standards were recognised in the award, for the eleventh consecutive year, of the 40Top Hospitals Award.

Contact details, map and directions

Countess Of Chester Hospital

Tel: 01244 365000   Fax: 01244 365 292

Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ

Website: http://www.coch.nhs.uk

Email: cochpals@nhs.net

Get directions to Countess Of Chester Hospital

Quality of service at Countess Of Chester Hospital

This hospital is managed by Countess Of Chester Hospital NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

84% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

116% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 1288 responses

Friends and Family Test score: A&E

84%Patients recommend this hospital. 589 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

79%staff recommend this hospital for care. 259 responses. 3962 staff work at this trust.

Friends and Family Test score: Staff - Work

62%staff recommend this hospital as a place to work. 259 responses. 3962 staff work at this trust.

Friends and Family test score: Outpatients

93%Patients recommend this hospital. 2333 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Very caring

All staff were superb and caring, always at hand when needed. Everyone was just so helpful and kind !

12 January 2018

An excellent service

I visited the Breast Care Centre. The Reception staff were pleasant and helpful. There was no waiting. The service is much improved - ...

6 January 2018

Visits in cardiology and ophthalmologist departments

In both departments I was seen quickly by consultants who were very curtious and caring,they explained things clearly . Unfortunately I ...

5 January 2018

Treated quickly and efficently

I arrived at at A and E at about 19:30 with a deep cut to my finger. I was seen by the first nurse and had the first dressing applied wit...

2 January 2018

Totally unacceptable

My wife turrned up as requested at 11am, within minutes she had her bloods taken, but no one viewed her reason for being there. During th...

29 December 2017

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Last updated on 05 January 2016.

Information supplied by Countess Of Chester Hospital NHS Foundation Trust