Countess Of Chester Hospital

01244 365000 The Countess Of Chester Health Park , Chester, Cheshire, CH2 1HJ

4 out of 5 stars

Based on 155 ratings for this hospital


The Countess of Chester Hospital is a 600-bed,single site general hospital situated on the outskirts of Chester.

The Trust has over 3,000 employees and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 250,000 residents mainly in Chester and surrounding rural areas, Ellesmere Port and Neston and the Deeside area of Flintshire. More than 425,000 patients attend the hospital for treatment every year – ranging from a simple outpatient appointment to major cancer surgery.
We are the main Trust serving Western Cheshire Primary Care Trust, and provide services to approximately 30% of the population covered by Betsi Cadwaladr University Local Health Board in Wales. Welsh patients represent approximately one fifth of the workload of the Trust.

Our high clinical outcomes and standards were recognised in the award, for the eleventh consecutive year, of the 40Top Hospitals Award.

Contact details, map and directions

Countess Of Chester Hospital

Tel: 01244 365000   Fax: 01244 365 292

Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ



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Quality of service at Countess Of Chester Hospital

This hospital is managed by Countess Of Chester Hospital NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
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Friends and Family Test score: Staff - Work

64%staff recommend this hospital as a place to work. 278 responses. 3988 staff work at this trust.

Friends and Family test score: Outpatients

91%Patients recommend this hospital. 2422 responses.

Friends and Family Test score: Inpatient

93%Patients recommend this hospital. 950 responses

Friends and Family Test score: A&E

85%Patients recommend this hospital. 676 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

82%staff recommend this hospital for care. 278 responses. 3988 staff work at this trust.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital


With an ongoing urology problem I was tested in every way but without conclusion, a decision was made to undertake surgery and the care a...

12 November 2018

ENT not fit for purpose

The ENT department at the countless is not fit for purpose. After waiting 6 months for my initial appointment, I was then put back a furt...

10 November 2018

Ward 53 (Castle ward )

This was my second admission onto ward 53 (castle ward ) and after over 6 weeks as a inpatient i finally got discharged to my home . I CA...

26 September 2018

Fantastic people

I have been treated here for the last 8 months and all the staff involved have shown great respect. They have made my visits enjoyable an...

11 September 2018

Haygrath Building

I have visited the Haygarth Building twice in a month for internal investigation of my stomach and large bowl Both procedures from the t...

18 August 2018

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Last updated on 05 January 2016.

Information supplied by Countess Of Chester Hospital NHS Foundation Trust