Countess Of Chester Hospital

01244 365000 The Countess Of Chester Health Park , Chester, Cheshire, CH2 1HJ
http://www.coch.nhs.uk

4 out of 5 stars

Based on 163 ratings for this hospital

Overview

The Countess of Chester Hospital is a 600-bed,single site general hospital situated on the outskirts of Chester.


The Trust has over 3,000 employees and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 250,000 residents mainly in Chester and surrounding rural areas, Ellesmere Port and Neston and the Deeside area of Flintshire. More than 425,000 patients attend the hospital for treatment every year – ranging from a simple outpatient appointment to major cancer surgery.
We are the main Trust serving Western Cheshire Primary Care Trust, and provide services to approximately 30% of the population covered by Betsi Cadwaladr University Local Health Board in Wales. Welsh patients represent approximately one fifth of the workload of the Trust.


Our high clinical outcomes and standards were recognised in the award, for the eleventh consecutive year, of the 40Top Hospitals Award.

Contact details, map and directions

Countess Of Chester Hospital

Tel: 01244 365000   Fax: 01244 365 292

Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ

Website: http://www.coch.nhs.uk

Email: cochpals@nhs.net

Get directions to Countess Of Chester Hospital

Quality of service at Countess Of Chester Hospital

This hospital is managed by Countess Of Chester Hospital NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

86% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

104% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

117% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test score: Staff - Work

64%staff recommend this hospital as a place to work. 278 responses. 3988 staff work at this trust.

Friends and Family test score: Outpatients

93%Patients recommend this hospital. 2483 responses.

Friends and Family Test score: Inpatient

93%Patients recommend this hospital. 1209 responses

Friends and Family Test score: A&E

78%Patients recommend this hospital. 743 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

82%staff recommend this hospital for care. 278 responses. 3988 staff work at this trust.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Fantastic people

I have been treated here for the last 8 months and all the staff involved have shown great respect. They have made my visits enjoyable an...

11 September 2018

Haygrath Building

I have visited the Haygarth Building twice in a month for internal investigation of my stomach and large bowl Both procedures from the t...

18 August 2018

Excellent

Having recently been admitted to this hospital with a number of respiratory problems, I found the ward I was on very clean and it's staff...

14 August 2018

SAU

Awful treatment in The SAU area. Avoid using if you can!

13 August 2018

Fabulous experience

I was booked for an elective c-section in July and had an amazing experience at the hospital. Staff were very attentive and I felt safe u...

9 August 2018

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Last updated on 05 January 2016.

Information supplied by Countess Of Chester Hospital NHS Foundation Trust