Countess Of Chester Hospital

01244 365000 The Countess Of Chester Health Park , Chester, Cheshire, CH2 1HJ
http://www.coch.nhs.uk

4 out of 5 stars

Based on 154 ratings for this hospital

Overview

The Countess of Chester Hospital is a 600-bed,single site general hospital situated on the outskirts of Chester.


The Trust has over 3,000 employees and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 250,000 residents mainly in Chester and surrounding rural areas, Ellesmere Port and Neston and the Deeside area of Flintshire. More than 425,000 patients attend the hospital for treatment every year – ranging from a simple outpatient appointment to major cancer surgery.
We are the main Trust serving Western Cheshire Primary Care Trust, and provide services to approximately 30% of the population covered by Betsi Cadwaladr University Local Health Board in Wales. Welsh patients represent approximately one fifth of the workload of the Trust.


Our high clinical outcomes and standards were recognised in the award, for the eleventh consecutive year, of the 40Top Hospitals Award.

Contact details, map and directions

Countess Of Chester Hospital

Tel: 01244 365000   Fax: 01244 365 292

Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ

Website: http://www.coch.nhs.uk

Email: cochpals@nhs.net

Get directions to Countess Of Chester Hospital

Quality of service at Countess Of Chester Hospital

This hospital is managed by Countess Of Chester Hospital NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

91% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

121% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family test score: Outpatients

93%Patients recommend this hospital. 2302 responses.

Friends and Family Test score: Inpatient

93%Patients recommend this hospital. 1082 responses

Friends and Family Test score: A&E

81%Patients recommend this hospital. 638 responses

Friends and Family Test score: Maternity

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

A&E Visit

Admitted to A&E in the early hours of Saturday morning via 111. Everyone, including paramedics, triage nurse, casualty nurses and do...

13 May 2018

Harder to get home than you'd expect!

I was admitted via a&e in March. Can't fault most of the staff as they worked hard and did what they could. Obs weren't taken as oft...

11 May 2018

fell at the first fence I'm afraid...

...asked to attend the Endoscopy Unit and it's not even listed as a hospital department.

7 May 2018

Satisifed Patient

Admitted to Eye Department for a check up. Having come from a different area I was treated extremely professionally by all the staff in ...

5 May 2018

Poor service

My first visit at eye clinic. Arrived 10 mins before appointment at 14.00. Waited at reception. Waited for eye test. Waited for f...

3 May 2018

Nearby Hospitals

Find nearby Hospitals

Last updated on 05 January 2016.

Information supplied by Countess Of Chester Hospital NHS Foundation Trust